Dr. Michael Loeffler MD Patient Reviews

Overall Rating

3.9
  • 18 patient ratings
  • 4 reviews

Last 12 months:

2.8 (-1.1)

4 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    17%
  • Neutral
    11%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Wait Time 22.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
August 16th, 2016
Rudeness of Receptionist/Office
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would not recommend this office. Been patient for many years 2016 Receptionist demanded payment prior to seeing dr. even tho I have no copay. Did not see dr. She on her own made another appt which was cancelled by me. Bills started coming for $75 for cancelled apt. I wrote to staff plus a second registered letter to dr. explaining why I was not paying for cancelled visit. Dr never acknowledged letter. I now my first call from their collection agency saying They were reporting me to credit Bureau. All due to rudeness of staff Have told dr I see double for years - never been corrected. He removed cataract from 1 eye and inserted super $2000 lens - still see double.
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5.0 of 5
April 7th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very professional, takes time to answer any questions no rush in and rush out. To notch staff, you feel relaxed and comfortable. Surgery was fast and easy and worry free. my eye sight is unbelievable. The office is pleasant and on time, Highly recommend.
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5.0 of 5
August 19th, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I found the staff to be extremely friendly and efficient. The examining assistant was most professional and pleasant. She listened to my symptoms/complaing and asked an number of clarifying questions. She then examined my eyes and had me do several tests. She spent time and was informative as to what she was doing and why she was doing it. Dr. Loeffler then checked me with an examination and review of the assistants notes. He then made his diagnosis and explained the situation, prognosis and treatment plan. he provided samples of the needed items and was clear where I could get supplies.Overall this was an excellent experioence and the diagnosis and treatment are taking care of the probles.A most professional Dr. and staff. Visit without hesitation.
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5.0 of 5
February 23rd, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Loeffler has been my opthamologist for more than nine years. He has performed two cataract surgeries for me with lens replacement on both eyes. Also, he has been very thorough in helping me care for my eyes over the years. I can't say enough for him and his caring dedication to providing excellent care for his patients.
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