inactive

Michael H Lowenstein MD Patient Reviews

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Overall Review

3.4
  • 20 patient ratings
  • 1 review

Last 12 months:

no change

2 Patient Reviews

  • Highly Satisfied
    35%
  • Satisfied
    30%
  • Neutral
    5%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    30%
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Easy Appointments
  • Promptness
  • Fair and Accurate Diagnosis
  • Appropriate Followup
  • Wait Time 28.7 minutes

Showing 1 - 2 reviews

1.0 of 5
August 31st, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
In this day and age of instant communication, this doctor does not have it. In fact if you become his patient, you sign docs that tell you not to call him. The only time he will talk with you is during your appt. Half the time he isn't even at the appt. His staff is. They make mistakes by not sending your prescription to the pharmacy. They do not respond to phone calls or faxes from the pharmacy. I called in and was hung up on several times. I was told he doesn't check his voice mail by his staff person when I asked to leave a message. The stall is impersonal, uncaring, prone to making mistakes and you don't dare talk to the doc or you get you head bit off. I have to use him because of work comp. I would never use him otherwise. Treatment is always changing but I never seem to get any treatment. Can't even talk with him because you can't call him. The staff doesn't care and they can make mistakes and will not rectify them no matter how many times you call or fax. They don't have email and texting is out of the question.
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1.0 of 5
March 10th, 2016
bad attitudes
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Office mgr is incompetent as is the staff
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