Internist, Endocrinologist (diabetes, hormones)
33 years of experience
Video profile
Accepting new patients
3506 21st St
Ste 301
Lubbock, TX 79410
(806) 793-4440
Locations and availability (3)
| Summary | Patient Reviews | Credentials | Locations & Availability | Accepted Insurance |
Patient Reviews ?
Overall Rating:
2.0
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Total Ratings13 |
Total Reviews6 |
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Ratings
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This guy should be restricted to treating lab rats. He is incapable of clear and courteous communication. I went in for testing on a heart situation which he said "could be serious." I had to call several times for results. Consistently, the answer was "the report is still on his desk. We will call back soon." A week later a nurse called and said only "the test were negative. He doesn't need to see you again." What happened to the "serious" condition. I asked for a followup appointment for an explanation and was given one. He very clearly felt I was wasting his time. His demeanor was condescending if not downright rude. After a few minutes of answering our questions he simply stood and left the room.
First the staff is horrible! They have the personality of a rock and about as friendly as a pit bull. I think I actually spent maybe a total of 20 minutes actually talking to anyone about my problem! I was there for 3 1/2 hours!! I read 1/2 of a book!!! The Doctor is indifferent and really does not seem to concerned with your problems. What he told me I already knew. So I learned nothing on the visit. The Doctor left the room without saying a word to me and I was sitting there in the paper gown when a Nurse walked in and said "Your still here? We need this room someone is waiting to come in here, you need to go to the lab, down the hall." Really? You think the Doc might of mentioned that and I felt she was a little snippy about how she told me. It has been 2 weeks and still no call back on the blood work so I guess on the upside I must not be dying! The lab lady who took the blood work was fast efficient and very nice! I called today to see if the results were in on the lab work and I was put on hold for awhile then when the receptionist came back on the phone she took my # and said someone will be in touch and then hung up! Getting the appointment is easy if you do not mind a minimum of 30 days before you can be seen. I will be searching for a new doctor immediately. I have Aetna insurance but because he is a Specialist I had to pay a 60.00 co-pay.
Worse staff in a medical office. The wife probably works in office. You can tell by the staff not being cordial. I feel for them. I am now seeing a new Dr.
I think Dr. Macadams knows his field *very* well, I've always been extremely grateful for how his expertise has helped me. My problem is with the staff. They wear a uniform of surface 'politeness, efficiency, and cheerfulness' but (here comes the list): the wait time gets longer and longer every time I go (since 2004), I can NEVER conduct business on the phone (immediately upon picking up the phone they put you on hold and never come back (I've even witnessed this careless indifference while in the office)), and you may or may not get a call-back regarding test results. My biggest beef is with the non-answering of the phone. I rated 'ease of getting in for an appointment' low because of this practice (putting you on hold indefinitely) though they are actually pretty good at scheduling you fairly quickly (not to say you won't have to wait a long time in lobby) IF you're in person to make the arrangement. But that does not constitute 'ease' if you live out of town and can't go to the office every time you need to make an appointment. I have a few other smaller complaints as well, but they're too hard to describe in short space.
I've seen him for thyriod problems. Nice man but took three days to have a nurse call me back. Attempted to see him for issues and was asked to keep my appointment already scheduled. Which was three months away. My primary doctor had to up my dose cause i couldn"t get any answer from him. Overall i think he needs a better staff or get another physican to help him. Takes to long to return calls.
Dr. McAdams is good as far as I can tell. Staff either do not pass on messages or ignore the messages they receive. I have called to get results and not received the results after multiple inquires. Doctor is not talkative and staff are usually about as friendly as the furniture. Insurance: Aetna
