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Dr. Michael Merck Is this you?

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Chronic Dry Eye

Chronic Dry Eye

Get the facts about chronic dry eye, including the causes, symptoms and doctors who treat this condition.

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Ratings and Reviews

3 Ratings with 2 Comments

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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 3 Ratings with 2 Comments

5.0 Rating

November 21st, 2015

After prompting the bedside manner and time spent with patient had well improved, but had to complain to get it to that level. Before asking he acted like you were just another number. I was that 1% of patients that had a difficult cataract surgery and was treated like big deal.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

December 1st, 2014

I would have given about a 1/4 th of a star but it would not let me. Two years ago my husband had cataract surgery with Dr Merck. As we left the office I could tell something was wrong but they pushed us out of the office anyway. I called back to the office around 4pm as his intense eye pain was unbearable. They examined him and said all was fine. The following day as he was unable to see with that eye he went to see a Ophthalmologist in St Cloud who informed him that his lens capsule had been ruptured during the lens placement the day before and he would require an additional surgery if he ever wanted to see out that eye again. No one from Dr Merck's office ever told me there had been a complication during the surgery. Upon conversations with several other patients whom have had similar results. I question his Medical Ethics. Two years later he has limited vision in that eye, but not the result that should have been achieved had surgery been performed as expected.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

December 8th, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

Contact Lens Care

A complete overview of what you need to know about your contact lenses.

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