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Dr. Michael Olds Is this you?

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4 Ratings • 3 Comments

4.3
  • 3
  • 0
  • 0
  • 1
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
17.5 min

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Showing 4 of 4 Ratings

PHYSICIAN A GOOD PRACTITIONER: OFFICE STAFF THOUGHTLESS

Posted on July 1st, 2015

OLDS IS KIND NICE AND PERSONABLE. BUT.... NEITHER HIS OFFICE, NURSES,NOR ANYONE...CERTAINLY NOT DR.OLDS-- EVER, EVER CALLS ME, OR PROVIDES REFILLS (A 35 YEAR PATIENT AT THIS FACILITY)WITHOUT MY CALLING NUMEROUS TIMES, IVER AND OVER. I HAVE HAD MY ROSAUR'S PHARMACY CALL OLD'S OFFICE AS WELL.THEY RARELY CALAL PHARMACY BACK FOR REFILLS, EITHER.PHONE CALLS TO OFFICE MEANS "ON HOLD" FOR 10 MINUTES..... TRANSFERRED TO THREE DIFFERENT PEOPLE...BEFORE I GET ANYONE WHO CAN PROVIDE A SERVICE:"I'M JUST THE SWITCHBOARD OPERATOR,ETC." DR. OLDS IF FINE FINE. THE OFFICE SYSTEM IS TERRIBLE. NO PATIENT ATTENTION ON THE PHONE--"ON HOLD" FOREVER. IF CALL"DROPPED?"THEY ARE FINE WITH THAT.NEVER ATTEMPT TO RE-CONNECT. JUST ABYSMAL PHONE/CONTACT. NO KINDER OR MORE RESPECTFUL FOR LONG TIME PATIENTS, THAN FOR ANYONE ELSE.ATTITUDE ON PHONE IS:"NEXT!" ONE "OPERATOR" INFORMED ME, I MIGHT BE BETTER OFF SEEING:"YOUR REGULAR DOCTOR." DR. OLDS--GRADE B PLUS OFFICE GRADE F--F PLUS, IS THERE WAS SUCH A GRADE.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Five Stars

Posted on July 23rd, 2012

Very professional. A very good listner.

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Simply the BEST

Posted on January 4th, 2012

Dr. Olds. is amazing. I don't trust many people with my child but Dr. Olds is definitely the exception!

Easy Appointment
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Five Stars

Posted on November 2nd, 2009

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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