Dr. Michael Olds MD Patient Reviews

  • Otolaryngology Spokane, WA

Overall Rating

4.3
  • 4 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    0%
  • Wait Time 17.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

2.0 of 5
July 1st, 2015
PHYSICIAN A GOOD PRACTITIONER: OFFICE STAFF THOUGHTLESS
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
OLDS IS KIND NICE AND PERSONABLE. BUT.... NEITHER HIS OFFICE, NURSES,NOR ANYONE...CERTAINLY NOT DR.OLDS-- EVER, EVER CALLS ME, OR PROVIDES REFILLS (A 35 YEAR PATIENT AT THIS FACILITY)WITHOUT MY CALLING NUMEROUS TIMES, IVER AND OVER. I HAVE HAD MY ROSAUR'S PHARMACY CALL OLD'S OFFICE AS WELL.THEY RARELY CALAL PHARMACY BACK FOR REFILLS, EITHER.PHONE CALLS TO OFFICE MEANS "ON HOLD" FOR 10 MINUTES..... TRANSFERRED TO THREE DIFFERENT PEOPLE...BEFORE I GET ANYONE WHO CAN PROVIDE A SERVICE:"I'M JUST THE SWITCHBOARD OPERATOR,ETC." DR. OLDS IF FINE FINE. THE OFFICE SYSTEM IS TERRIBLE. NO PATIENT ATTENTION ON THE PHONE--"ON HOLD" FOREVER. IF CALL"DROPPED?"THEY ARE FINE WITH THAT.NEVER ATTEMPT TO RE-CONNECT. JUST ABYSMAL PHONE/CONTACT. NO KINDER OR MORE RESPECTFUL FOR LONG TIME PATIENTS, THAN FOR ANYONE ELSE.ATTITUDE ON PHONE IS:"NEXT!" ONE "OPERATOR" INFORMED ME, I MIGHT BE BETTER OFF SEEING:"YOUR REGULAR DOCTOR." DR. OLDS--GRADE B PLUS OFFICE GRADE F--F PLUS, IS THERE WAS SUCH A GRADE.
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5.0 of 5
July 23rd, 2012
Very professional. A very good listner.
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5.0 of 5
January 3rd, 2012
Simply the BEST
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Olds. is amazing. I don't trust many people with my child but Dr. Olds is definitely the exception!
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