Dr. Michael Graham MD Patient Reviews

  • Ophthalmology Orlando, FL

Overall Rating

3.4
  • 15 patient ratings
  • 3 comments

Last 12 months:

3.3 (-0.1)

15 Patient Reviews

  • Excellent
    47%
  • Great
    13%
  • Good
    7%
  • Poor
    0%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 37.8 minutes

Showing 1 - 12 reviews

1.0 of 5
March 24th, 2014
Unhappy with this overall practice
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This overall office practice needs much better patient flow coordination. There are extremely long wait times, both on the phone and in person. Not good at all. Staff seems rushed and overloaded. Physicians seem disinterested and overscheduled. Perhaps profit is the driving ethic in this practice. Not good.
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5.0 of 5
May 2nd, 2013
Thorough care, up to date treatments
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My opthamologist recommended Dr Graham for cataract surgery. I was a long time contact wearer and after telling me I needed to stop wearing them for a period of time, then making me wait another week just to be sure, the staff measured my eyes several times to get the proper fit for implants. Dr Graham explained the various implants and suggested I was a good candidate for the ones I wanted. Things moved quickly the days of my surgeries and my results are outstanding. A year later Dr Graham explained the change in my vision and what could be done and when, to correct it. I will return when it's time. The only problem was billing. On arrival for surgery we were told more was owed than we expected. Fortunately we could pay. Later after our insurance paid their portion we got a refund. Then we were billed again then got a refund. Keep receipts and watch the billing.
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1.0 of 5
February 10th, 2013
Patient mill- cause for jaded dr?
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Disappointed with Dr Graham. He spent a total of 3 min 22sec with me only to prescribe lubricating drops although I explained I already tried them. As he rushed out to the next cash cow- I mean client- he said "just try it again and come back and see me in two weeks." this eye institute is like a patient mill. I felt Dr Graham lacked any sincere interest in listening to my symptoms and attempting to accurately address/assess. I was very disappointed and I will not return. This is a "turn and burn" type of office.
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4.0 of 5
August 14th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
January 30th, 2017
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5.0 of 5
January 3rd, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
July 21st, 2016
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5.0 of 5
August 5th, 2015
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5.0 of 5
July 30th, 2015

5.0 of 5
March 6th, 2015
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5.0 of 5
December 23rd, 2014
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3.7 of 5
November 16th, 2014
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