Dr. Michael Packer MD Patient Reviews

  • Urology Willow Grove, PA

Overall Rating

4.1
  • 15 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.9)

3 Patient Reviews

  • Highly Satisfied
    73%
  • Satisfied
    0%
  • Neutral
    7%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    13%
  • Wait Time 26.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

3.0 of 5
December 31st, 2015
Wastes time
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Packer himself is a nice guy, however he and the staff when it comes to wasting your time and scheduling appointments are completely incompetent. We scheduled my son to have a post follow up appointment from his circumcision and after driving 30 min to get there, we had to reschedule because apparently we were never scheduled in the first place. Well the first surgery needed to be done again so we made Another appointment for a new surgery few months later. They never called us to confirm a few days ago.... So we had to call and verify our surgery day and AGAIN we were told we weren't scheduled. So Again we had to wait another month. Finally we got confirmed on the third try, first appointment, told to be in at 5:30, Didn't see the doctor till 7am.... It was a frustrating experience and a we felt total lack of regard of people's time.
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5.0 of 5
August 29th, 2014
Miss
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wonderful doctor. Kind, Caring, and very thorough
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5.0 of 5
September 9th, 2013
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I met Dr Packer for the first time today, he was absolutely wonderful. He took his time to evaluate my son and covered every detail and questions that I had. He also helped my baby to feel more comfortable being there, and helped put my mind at ease.
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