Dr. Michael Brady DO Patient Reviews

Overall Rating

3.2
  • 17 patient ratings
  • 5 comments

Last 12 months:

3.3 (+ 0.1)

5 Patient Reviews

  • Highly Satisfied
    41%
  • Satisfied
    12%
  • Neutral
    6%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    35%
  • Wait Time 13.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
June 23rd, 2016
DO NOT TRUST THIS MAN WITH YOUR HEALTH
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This doctor is awful. He is cold and rude and definitely not trustworthy. He will not return calls. He is sarcastic, dishonest and does not care about his patients and is basically a terrible human being.
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5.0 of 5
January 27th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Started seeing Dr. Brady a little over a year ago. Have found him to be excellent. He spends time explaining everything he finds, what he can do and the procedures he will use. Has excellent follow through and has always answered any questions that I have. Have seen several different doctors since moving to Buckeye and have found Dr. Brady to be far superior than any of the others.
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1.0 of 5
September 18th, 2015
You're better off seeing a veterinarian for your problems than this "doctor"
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Worst doctor ever! Laughed when he told me about a throat cancer patient, refuses to run any tests to get to the bottom of issues, always wants to pawn off on a specialist for everything and thinks that if he can't find anything (you have to actually look), your problems are psychological and recommends a behavioral health services evaluation. Only does a physical examination if you request it. I've never seen such a horrible doctor!
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1.0 of 5
July 27th, 2015
Worst Experience Ever!!! Will Never Return!!!!!!!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Brady was by far the most arrogant rude Dr I have ever seen. He actually refused to discuss anything with my husband, including his depression issues. He even had the audacity to state he only had 20 minutes to spend so pick an issue you want to discuss and make another appointment if you have more than one issue. Horrible, horrible experience and I will never go back!!!!! I was so much happier with the doctors who used to be there, they all jumped ship and so have most of their clients! I would give a negative star if I could!
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1.0 of 5
May 8th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
For the last five years my primary care physician has been one of the doctors at Southwest Family Medicine in Buckeye. For each of the last two years, after having a standard blood panel done there as part of my annual Medicare wellness exam, the billing/coding to Medicare has been done incorrectly so that I ultimately have been billed for some tests by Southwest's lab, Sonora Quest Laboratories. Each year I have then spent the next two to three months going back and forth between Southwest, Sonora Quest and Medicare before finally getting the matter straightened out and Medicare to finally pay for all the tests. Each year Medicare says the tests were not billed with the right codes. Each year Sonora Quest says it is Southwest that does the coding and that Sonora Quest cannot change the codes. When I can finally talk with the office manager at Southwest (that person is always in a meeting) I am told it will be looked into. Typically I am rebilled a couple times by Sonora Quest before the matter gets straightened out. Recently I realized that I was out of refills for my two prescriptions, so I had Right Source, Humana's fulfillment subsidary, request some 90-day refills from Southwest. They were to cost me nothing. After receiving nothing for a couple weeks (Right Source mails prescriptions) I checked on Humana's website and found that single 30-day refill requests had been sent to Walmart instead of Right Source and that there would be a small cost to me. I called Southwest and was told that I would have to come in and see Dr. Michael Brady before I could get any more 90-day refills. I saw Dr. Brady today, May 6, thinking he would need more blood tests to make sure my current dosages are still proper. He said, no, that he needed to talk with me about my psa levels instead, levels that he had ordered tested during my last wellness exam six months go or longer. My psa levels, which have nothing to do with the two prescriptions I am taking, have been creeping up steadily for the past decade or more. I asked why we were having that discussion again since we had talked about it after that wellness exam six months ago and again a year before that. I asked why he had not noted in my file that we already had that discussion, and he told me, to paraphrase, that "we can't write down everything about everybody." I asked him why he had sent refill approval to Walmart instead of Right Source. He said he did that because Right Source only fills 90-day refills and that he had needed to see me sooner than that. I had already talked with Right Source about that and had been told that, no, Right Source will fulfill for whatever term a doctor approves, in this case either 30 or 90-day supplies. I then explained the annual Medicare/Sonora Quest billing problems I have been having and asked him why, since Sonora and Medicare both say the problem arises with Southwest and their coding. Dr. Brady said he codes those tests "one way" and that I needed to talk with "my insurance company" to get those things straightened out, that it is their problem, not his. He then told me that I should look for a primary care physician that could do a better job for me. Anyway, I left there, went straight to another medical-services location and signed up there as a new patient. I should add that my new doctor is not affiliated with the same Integrated Medical Services organization that Southwest and Dr. Brady are. I am going to post this on as many medical services review sites as I can find.
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