Dr. Michael Franks MD Patient Reviews

Overall Review

3.7
  • 3 patient ratings
  • 2 comments

Last 12 months:

1.0 (-2.7)

2 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
April 30th, 2013
Pleased With The Practice
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Our oldest has been going to the practice for 5 years and our twins for 18 months. We love the practice and doctors so much that we have stayed with them even though we moved to Westerville. Wait time is no more than any other pediatric doctors office and almost always we are waiting in the waiting room for less than 5 minutes. Front office staff has been great to us. Dr. Franks has great bedside manner, is very knowledgeable and always takes the extra time to make sure we have all questions answered. They also have morning walk in hours in case for minor illnesses which is really nice.
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5.0 of 5
April 4th, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Easily the most caring doctor our kids have ever seen. I wouldn't even consider another practice, even though we have moved across town.
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