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Dr. Michael Franks Is this you?

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3 Ratings • 2 Comments

3.7
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 3 of 3 Ratings

Pleased With The Practice

Posted on April 30th, 2013

Our oldest has been going to the practice for 5 years and our twins for 18 months. We love the practice and doctors so much that we have stayed with them even though we moved to Westerville. Wait time is no more than any other pediatric doctors office and almost always we are waiting in the waiting room for less than 5 minutes. Front office staff has been great to us. Dr. Franks has great bedside manner, is very knowledgeable and always takes the extra time to make sure we have all questions answered. They also have morning walk in hours in case for minor illnesses which is really nice.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 5th, 2011

Easily the most caring doctor our kids have ever seen. I wouldn't even consider another practice, even though we have moved across town.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on January 30th, 2016

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