Dr. Michael Keller, MD
Family Practitioner, General Practitioner, Rheumatologist
16 years of experience

Accepting new patients
IMS Family Medicine
10815 W McDowell Rd
Ste 305
Avondale, AZ 85392
(623) 936-3312
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

21

Total Reviews

6

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.6666666666667 of 4 stars
Promptness:
  • Currently 2.25 of 4 stars
Courteous Staff:
  • Currently 3 of 4 stars
Accurate Diagnosis:
  • Currently 2.5555555555556 of 4 stars
Bedside Manner:
  • Currently 2.2222222222222 of 4 stars
Spends Time with Me:
  • Currently 2.1111111111111 of 4 stars
Follows Up After Visit:
  • Currently 2.3333333333333 of 4 stars
Average Wait: 23 minutes
Some ratings provided by DrScore. Yahoo.
  • Currently 1 of 4 stars
 |  incompetent staff and dr  |  show details
by Michael N on May 1st, 2014

The office was very noisy reminded the DMV office. Staff were yeiling out people's names from their cubicals and the office's door back and forth like a fish market. Nurses were very rude and rushed patients to waiting room. Dr Keller moved from Chicago and talked about foods most of the time during my visit. He didn't do any physical check up on you and quickly rush you out. He wrote prescription with wrong strength and had to make several call to correct. Blood tests were not call back by doctor and when asked questions the assistant wanted me to make an appointment to speak with the doctor instead. Very frustrated with the doctor and his staff. Don't recommend this place to anyone.

Mark as Helpful  | 1 person found this helpful Report Abuse
  • Currently 1 of 4 stars
 |  No Professionalism--DO NOT RECOMMEND this Doctor  |  show details
Sep 12th, 2012

Dr Keller never has time to speak to patients regarding blood test evaluations. Instead, he has non-medical office staff contact patient to give diagnosis. When asked a question of this diagnosis, patient is told Doctor Keller does not speak to patients on the phone--you must make another appointment to speak with him. Seems like he needs the $$$ rather than servicing his patients needs. Bad doctor - lack of follow through with his patients. Relies on staff to give non-answer questions.

Mark as Helpful  | 4 people found this helpful Report Abuse
  • Currently 1 of 4 stars
 |  I do Not recomend Dr Keller to No-one  |  show details
Aug 3rd, 2012

Besides beeng always in a hurry while the visit is taking place. He doesn't really answer my questions. Lack of ethics since when I went to buy the medicine at Fry's Pharmacy, the staff at the pharmacy called Dr. Keller to get approval to switch to the generic antibioetic instead of having to pay $80.00 dollars more for the brand name medication, the doctor refused, at the time I couldn't pay that money and even though I spoke with him he said 'no'.I consider him lacking professionalism.and I will not recomend him to anyone. Neadless to say, I switched my family doctor.

Mark as Helpful  | 3 people found this helpful Report Abuse
  • Currently 1 of 4 stars
 |  Poor Office Staff  |  show details
Jul 13th, 2012

Doctors are caring and friendly.The staff SUCKS very poor attitudes especially over the phone.I have been told I will get calls back on 3 occasions and have yet to get a call back. This last time I asked if I will get a call back today by the doctor and was told the doctor doesnt personnally call people back. So when I asked if I was just going to get blown off again I was hung up on.

Mark as Helpful  | 2 people found this helpful Report Abuse
  • Currently 4 of 4 stars
 |  show details
by Holly Mester on May 5th, 2009 on yahoo.com

Dr. O'Toole is also in this office and has been my Doctor for many years now and I would follow her anywhere she went, as long as it was within the phoenix area, she is that awesome. She always takes her time in explaining everything to the fullest. And is very much so a real down to earth person. I love her to death she has really helped me through a lot of health issues I have had through the years. My whole family including my children see her so she is also good with children. So if your looking for a good Doctor you don't have to wait weeks to get into see you should choose this Doctor.

Read Full Review at yahoo.com
  • Currently 4 of 4 stars
 |  show details
Apr 14th, 2008 on yahoo.com

Dr Keller took the time to sit with me and discuss my needs, not just type into a lap top.

Read Full Review at yahoo.com