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Dr. Michael Rooney MD Patient Reviews

  • Otolaryngology Lakeland, FL

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Overall Rating

3.0
  • 8 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 2.0)

8 Patient Reviews

  • Excellent
    50%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    50%
  • Friendly Staff
  • Promptness
  • Wait Time 40.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

1.0 of 5
November 10th, 2015
You knowingly, deliberately, maliciously ruined my life when vis only two.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
July 8th, 2013
Horrible experience with the Sebring office.
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I recently had allergy testing done at the Barranco clinic. When they called to set up my apt., they told me I would only be responsible for my $55 copay. I later received a call saying that they "read my insurance" wrong and that I was responsible for $285. I later received a bill in the mail for $504! I called an explained that I NEVER would have agreed to the testing had I known it was going to cost me so much. They basically said that there was nothing they could do and that if I didn't pay it, they would send me to collections.
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1.0 of 5
July 1st, 2013
OFFICE STAFF UNPROFFESSIONAL
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I Finally got up the nerve to even call an ENT to be seen because what I think I may have is throat cancer and I have been avoiding the thought of it. BUT my sore throat does not go away so I decided to call. A lady answered and I told her I needed an appt. and she transferred me to someone else and that lady transferred me again. I then sat on hold for 32. minutes and was refusing to hang up when finally a recording came on and stated that "they are now closed"!! I do not appreciate being put on hold for someone to never come back. They will be hearing from me tomorrow.
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5.0 of 5
August 2nd, 2016
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5.0 of 5
December 3rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
November 10th, 2015
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5.0 of 5
April 13th, 2015
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5.0 of 5
June 23rd, 2010
Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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