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Ratings and Reviews

14 Ratings with 2 Comments

  • Excellent
    9
  • Great
    2
  • Good
    2
  • Poor
    1
  • Bad
    0
  • Excellent
    9
  • Great
    2
  • Good
    2
  • Poor
    1
  • Bad
    0

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
12.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 14 Ratings with 2 Comments

5.0 Rating

February 1st, 2017

Exceptional Service and Staff

Exceptional experience. Appts were all kept within an hour. Xray, MRI, surgery within the same building. Billing contact, Heidi, was patient and helpful. Dr Ugino's staff and office is very business focused. They value patient's time, speak in layman's terms, display professionalism, etc. Stan and Teresa in surgery area were also exceptional.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

April 1st, 2015

Outstanding hand surgeon

Dr. Ugino performed two perfect surgeries on each of my hands on separate occasions. In addition to his obvious ability as a doctor, he is very congenial and will inspire your confidence. Both his office staff and surgical personnel further enhanced my overall stress free experience during and after both procedures.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Was this review helpful? Yes No Report Abuse

4.0 Rating

April 4th, 2017

4.0 Rating

April 4th, 2017

2.0 Rating

January 18th, 2017

5.0 Rating

November 14th, 2016

5.0 Rating

May 31st, 2016

5.0 Rating

October 24th, 2015

3.7 Rating

September 19th, 2014

5.0 Rating

September 17th, 2014

5.0 Rating

July 14th, 2014

3.7 Rating

June 16th, 2014

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