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Ratings and Reviews

15 Ratings with 5 Comments

  • Excellent
    9
  • Great
    2
  • Good
    2
  • Poor
    0
  • Bad
    2
  • Excellent
    9
  • Great
    2
  • Good
    2
  • Poor
    0
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
13.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 15 Ratings with 5 Comments

5.0 Rating

August 31st, 2016

Dr. Valente is very personable, considers your questions and ideas and thinks through his diagnoses and recommendations very carefully with the assistance of additional doctors in the room to bounce ideas off of. He correctly diagnosed a skin disease that was previously not diagnosed at OSU medical center, at the same time while I was there for a different issue. Very happy so far with Dr. Valente and the whole Cleveland Clinic experience.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 28th, 2016

My pre and after surgery ecperience with Dr. Valente

Excellent in every sense of the word. Did my operation and provided fantastic care and information. Before and after my surgery. Would gladly recommend to all.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 8th, 2015

receptionist is very unprofessional

receptionist is very unprofessional. When I call the office to make my first appointment she gave me wrong times, and wrong information. When I first came to office the Lady was very mean and rough. When I would call to make an appointment after I had a procedure she was rude and spoke loudly to me telling me how bad her day was. I tried to make the appointment she said she would call me back never did. I called again and she told me she was going to make an appointment and that she would call me back hung up phone with out even saying good bye. Very Rude. She the returned my call 5 mins later give me an appointment at her convince, this woman didn't even ask if the time or day was good for me. The staff was very rude and I will not return to the office.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 26th, 2011

Very knowledgable, caring, and respectful.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 6th, 2010

Really nice surgeon!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

May 22nd, 2016

5.0 Rating

May 15th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

April 27th, 2015

5.0 Rating

March 26th, 2015

4.0 Rating

March 12th, 2015

5.0 Rating

March 4th, 2015

4.0 Rating

February 15th, 2015

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