Dr. Michael Cook MD Patient Reviews

  • Anesthesiology Galveston, TX

Overall Rating

3.5
  • 11 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.5)

3 Patient Reviews

  • Highly Satisfied
    45%
  • Satisfied
    9%
  • Neutral
    9%
  • Dissatisfied
    18%
  • Highly Dissatisfied
    18%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 11.3 minutes

Showing 1 - 3 reviews

1.0 of 5
January 19th, 2014
patient
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Would NOT recommend. .too many incompent staff members NOT to mention the incomptence and complete ignorance of the entire UTMB healthcare sytem in Galveston County. Thier nurses are rude, informations services pass you around and or direct you to the wrong individuals because they have no idea what they are doing.. lists are long and most patients who have had NO other choice or are patient's insurance have them as [unfortunately) healthcare providers who have no other alternatives, have gone to the University Texas Medical within Galveston County are disgusted with care from this particular institution NOT just with physcians but again WITH THE ENTIRE UNIVERSITY of TEXAS MEDICAL BRANCHES WITHIN GALVESTON COUNTY!!!
Was this review helpful? Yes No

1.0 of 5
January 11th, 2014
Worries about his Press Ganey Score first and then patients.
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Don't complain the RUDE NURSES or the INCONSIDERATE STUDENTS because that will get you "FIRED or TERMINATED" as a patient. Just shut your mouth and don't say a thing and you will be the patient the staff prefers. Doctors are more worried about their Press Ganey Score from the patient and it determines the doctors raises and bonus's. If you lower their score then they "FIRE YOU". I was not treated well by the staff and I complained therefore I was "FIRED"! He likes his $200,000+ salary and won't let anyone jeopardize that. He is a state employee, so his salary is public information. My score not only reflects the doctor, but the staff I had to deal with as well.
Was this review helpful? Yes No

5.0 of 5
May 16th, 2013
In Pain? Dr. Cook packs the Heat!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Cook takes time with his patients with genuine care and compassion, meeting each patient's needs instead of just pumping out the most numbers each day - like too many surgeons in the Houston medical system. Cases they turn away because they are not common textbook quick-fixes are the exact cases and challenges Dr. Cook takes head on, determined to resolve and get one back on his/her feet - upright and pain-free. The only One Star rating is out of his control, and that is because of the typical teaching hospital policy known nationwide. Dr. Cook is by far a 5 out of 4 star rating. But once you are in the 'system', you are very well taken care of by the staff who is dedicated to patient well-being, first and foremost.
Was this review helpful? Yes No

Nearby Doctors

Dr. Michael Cook, MD is similar to these 3 Doctors near Galveston, TX.

Doctor

Dr. Grace Lin

5.0 of 5

Doctor

Dr. Kalyan Kuna

12 years experience

5.0 of 5

Doctor

Dr. Mauricio Garcia Jacques

5.0 of 5