- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Michele Cofield?
Poor customer service and worse wait times!
Posted on August 22nd, 2017
This appointment was a mess before it began. I was rescheduled 3 times before even arriving. I arrived for my 4pm appointment only to wait in the lobby until after 5pm. I checked with the rude receptionist Erica on the wait time. As usual she was unfriendly & short. Her response was "Well, you can reschedule." I said no thanks, I've already been forced to do that 3 times. While waiting I heard Dr. Cofield in the back even though I was told I had to do the 3 appt. changes because she was out on medical leave. (If she came back early, common courtesy would be to place me back with my Dr. I have a history seeing). I was finally called back & placed in a room. The nurse told me there were still 4 patients ahead of me & it would be about another hour. I watched people in the wait room leave & a prospective new patient reschedule. When the exam was over I went to the front to check out. No one was there. I waited a few minutes & finally just left. 2 hour wait for a 10 minute appt
Don't look any further. Dr. Cofield is the best! She's understanding, an expert in her field and so funny that she makes you relax even during critical times.
Posted on February 12th, 2017
Posted on January 5th, 2017
Dr Cofield always knows how to keep me calm when I have any situation arise. She addresses the situation by letting me know up front I am going to be alright. She will take care of me and get me thru it. She listens to me and answers all my questions. I have recommended her to numerous women, some friends as well as coworkers. She was recommended to me by a customer of mine and I won't go anywhere else.
Posted on October 29th, 2016
Dr. Cofield is so easy to talk with. She does a wonderful job communicating with you during exams/procedures to out you at ease.
Posted on October 23rd, 2016
I don't know anyone that looks forward to their annual exam, but I can tell you Dr. Cofield makes you feel very comfortable with the appointment. She has such a positive demeanor about herself. She explains everything she is doing, so there are no surprises. I would recommend her highly for any age group.
Posted on September 26th, 2016
Love this practice. Dr Cofield is always happy, so personable and explains things so well. Whole staff is welcoming and professional.
Went to Dr. Cofield In Norfolk, VA years ago...
Posted on September 13th, 2016
We saw her when she was working with Dr. Coltrin in Norfolk, VA. She was, and I'm sure is still, absolutely fantastic! We ended up doing a scheduled C-section and her spirit and personality in all aspects put us instantly at ease. She even gave our beautiful boy and lovely handmade knit hat. The personal touch that she added to everything was wonderful. We were so delighted with her!
Posted on August 30th, 2016
I am very satisfied with the service from this office. DR. Cofield, I just love her !!! She is the best .
Genuine Caring Expert
Posted on July 25th, 2016
Dr. Cofield always makes me feel comfortable. I can talk to her about anything. She is a genuine doctor who is an expert in her craft!
She is the Best!
Posted on May 17th, 2016
Posted on May 9th, 2016
Dr. Cofield is an excellent doctor. She brought myself and my family comfort throughout the labor and delivery of my Son. I have recommended her to friends, and they agree she's great!
Posted on April 17th, 2016
We miscarried our first pregnancy, and Dr. Cofield was more than we could ask for in such a difficult time. She is professional, has a unique and caring bedside manner, and is one of the most skilled physicians I have worked with. Highly recommend
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