Dr. Michele Herman MD Patient Reviews

  • Internal Medicine Walnut Creek, CA

Overall Rating

4.8
  • 13 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.2)

13 Patient Reviews

  • Excellent
    92%
  • Great
    0%
  • Good
    0%
  • Poor
    8%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 22.8 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
May 1st, 2017
Incredible doctor!
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The most empathetic, caring, and knowledgeable doctor I have ever worked with. Such a pleasant person too.
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5.0 of 5
June 4th, 2012
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
reaaly caring and smart
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5.0 of 5
March 4th, 2010
Excellent Medical Professional
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She is excellent in every way. She doesn't just treat the complaints presented and looks at the entire health picture. She does not rush through her appointments; she always takes the time to understand and plan a course of action. I would recommend without hesitation.
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5.0 of 5
December 8th, 2009
Fantastic doctor
Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Insightful, competent, caring. Office nearly impossible to navigate.
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5.0 of 5
November 3rd, 2009
doctor is great office staff is abysmal
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have never experienced anything as poorly run as this office. Despite the fact that I love Dr. Herman, I am seriously considerting switching doctors. They don't return phone calls, you can be left on hold for 25 minutes when they are picking up other calls. Their phone system is in terrible need of overhaul, as they admit, but they do nothing about it. I have 4 messages into the office manager and have yet to get a call back. The frustration level is beyond belief. I will tell anyone considering a doctor in this practice to stay away if they want good service.
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5.0 of 5
September 15th, 2009
Fantastic Doctor
Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Sharp, caring, insightful but quick to say what she doesn't know.
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5.0 of 5
March 13th, 2017
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5.0 of 5
September 21st, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
March 12th, 2015
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5.0 of 5
July 27th, 2014
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5.0 of 5
July 24th, 2014
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5.0 of 5
April 27th, 2011
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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