Dr. Michele Morandi DO Patient Reviews

Overall Rating

3.6
  • 27 patient ratings
  • 7 comments

Last 12 months:

4.0 (+ 0.4)

7 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    37%
  • Neutral
    4%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    15%
  • Wait Time 21.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

2.0 of 5
January 5th, 2015
Good doctor, but too long of a wait
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor is good when she is there, the front office staff leaves a bad taste in your mouth when they are always gossiping & speaking in Spanish. For whatever reason this doctor has her Manager sitting across the hall in another office, which makes no sense because she needs to be able to see & hear what is going on instead of waiting for a patient complaint to take care of the problem.
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1.0 of 5
June 5th, 2013
ANGRY
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
i am very dissatisfied with the service at this office. the wait time has always been close to if not more than an hour. I've called the doctors and left messages for a return call and never returned my phone calls. And lastly charge you to be able to get your blood work results. Is this what you call customer service? They get their co pay plus what they receive from the insurance company. I have asked them to email me so they don't have to use there paper and they still feel they need to charge you. This is very sad that there is no more doctor patient relationship. It always comes down to the mighty dollar. What a shame. I would never refer this office and the doctors in this office to any one.
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5.0 of 5
October 17th, 2012
WOW!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
WOW! From what the other reviews said, this office must have had a major change, the girls are all polite and professional. The nurses are good and the doctors are always available. I'm recommending family & friends to all of the doctors at this office.
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5.0 of 5
May 22nd, 2012
1st impressions = lasting impressions!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Extremely rude staff. Whoever the woman is who answers the phone always seems to put you on hold and forgets about you. I have made several attempts of calling, usually getting her & left on hold then disconnected. Finally another woman answered and she was able to schedule an appointment for me. They need to get rid of this first person. First impressions are lasting impressions!
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1.0 of 5
February 8th, 2012
Rude Staff
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Roselle Park Medical Associates just lost a new patient. 1st Impressions are extremely important and the woman they have answering the phones is rude. When I tried to make an appointment I was asked if I had the time to provide "lots" of information and when I replied "well I'm outside on my lunch break" I was quickly interrupted with "Well you need to call back when you do, have a nice day". I will NOT be calling back.
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4.0 of 5
February 7th, 2012
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Morandi is good, but usually late for her appointments. Has a pretty good support staff.
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1.0 of 5
June 9th, 2011
Ms No Personality
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Spent less than 5 minutes with me, with no testing done (Im a diabatic with high closteral) and was charged full price for an office visit.Waste of money AND time!
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