Dr. Michelle Massie MD Patient Reviews

Overall Review

4.2
  • 9 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 0.8)

4 Patient Reviews

  • Highly Satisfied
    78%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    11%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 5 minutes

Showing 1 - 4 reviews

5.0 of 5
June 12th, 2016
A Patient's Doctor.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Massie not only attends to this 88 year old male's health needs; but that of my entire family in Santa Cruz. She is the most conscientious Doctor that I have ever had, and a credit to the best ethics of the medical profession. Her patients come first whether it is a visit or an email response.
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1.0 of 5
January 8th, 2014
SC woman
Fair and Accurate Diagnosis
Dr. Massie is bright, energetic, engaged. And an alarmist. If you have a slightly abnormal test result, and subsequent tests show that it was a blip or anomaly, she will send you to a specialist to find out WHY that one test was abnormal. How about if she finds a mass which you cannot even feel yourself, schedules you for a round of tests the lab says are inappropriate at this point, and all tests turn out negative, no mass revealed,(phew!) but then she says you need to be checked in 3 months in case that "mass" grows? When you mention that there was nothing there, she suggests you should see a specialist/surgeon. (Honest, this happened to me.) Or if you mention you sometimes feel "a little manic" in the evening hours, she hops up and begins to suggest psychiatrists in the area and testing for bi-polar disorder. I don't know at this point if she has signed an agreement among the PAMF community to order as many tests as possible, or if she is just over-eager for a juicy diagnosis, but I have lost all faith in her as my physician. I've been jerked around enough, thank you. She's perfect for anyone out there with hypochondria.
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5.0 of 5
February 27th, 2013
Best Family Doctor in Santa Cruz
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Massie has been my doctor for over 15 years. I cannot imagine going to anyone else. I have recommended many people to her and they all loved her. Her nurse, Carrie is also wonderful. They make a great team.
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5.0 of 5
February 4th, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very Caring and knowledgeable. Wonderful staff.
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