Dr. Michelle Putnam MD Patient Reviews

  • Otolaryngology Culver City, CA

Overall Rating

3.8
  • 11 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 1.2)

5 Patient Reviews

  • Highly Satisfied
    64%
  • Satisfied
    9%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    27%
  • Wait Time 12.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
November 22nd, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Highly knowledgeable, generous with time, and gentle with proceedures
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5.0 of 5
June 4th, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I have been to Dr. Putnam several times. She is professional, easy to talk to and I have been extremely please after each visit.
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5.0 of 5
November 22nd, 2013
The best doctor you will ever encounter.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I wish I could rate Dr. Michelle Putnam a 6 or higher on this five star scale. My family and I have been seeing her for ten years. My father first met her when he had a serious ear infection. He was elderly (89 years old) and caring for my mother with Alzheimer's so going into a hospital was not a viable option. Also, I was fearful that he would catch a deadly infection in the hospital. Dr. Putnam saw my father every day (yes Saturday and Sunday too) to check on him.Under her care he got better. Since he was prone to serous ear infections Dad continued to visit Dr Putnam every two months for 8 years. Our entire family has seen Dr. Putnam. She is the most caring, professional and conscientious doctor we have ever had. Her staff is very friendly, efficient and helpful. We feel so fortunate to have her as a doctor and consider her a friend as well.
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5.0 of 5
October 31st, 2011
great service
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Making an appointment was easy. Didn't have to wait a month like other places. Dr. Putman, was very friendly and informative regarding my condition. I am so pleased with her services.
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1.0 of 5
March 3rd, 2010
Misdiagnosed - Bad Experience
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Went to this ENT doctor with vertigo - I had previously been diagnosed a week earlier at an Urgent Care with BPPV (Benign Positional Paroxysm Vertigo). She asked a few questions, did 2 hearing tests to rule out inner ear infection, and the "follow the finger" move and pronounced that it was absolutely NOT vertigo, but sounded neurological instead. I was told to get an MRI. This was about a 10-minute visit. She charged me nearly $400 for this!! So I got the MRI and it came back completely normal as noted by the radiologist. The Vertigo went away naturally by itself in a couple of days. And three weeks later, she still hasn't followed up with me! Jumping to conclusions which freak out your patient and misdiagnosing your patient are not good bedside manner. Other than that, she was a kind and attentive person, I just do not think professionally she handled my situation well at all.
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