Dr. Michelle Torres MD Patient Reviews

Overall Rating

3.7
  • 27 patient ratings
  • 4 comments

Last 12 months:

4.2 (+ 0.5)

4 Patient Reviews

  • Highly Satisfied
    41%
  • Satisfied
    30%
  • Neutral
    4%
  • Dissatisfied
    15%
  • Highly Dissatisfied
    11%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15 minutes

Showing 1 - 4 reviews

1.0 of 5
December 30th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Horrible staff, no office hours posted, unable to reach office when.
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2.0 of 5
November 4th, 2015
Bedside manner Horrible
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This office manners was not pleasant, Dr. Torres bedside manners was not pleasant, they would never be available when you need a refill are anything.
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1.0 of 5
October 16th, 2015
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This office is absolutely horrible about refilling prescriptions! Pharmacy faxed request every day for four days and still no refill. Would never trust this staff with a serious illness!
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2.0 of 5
May 24th, 2013
Uncourteous Staff
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I think the care Dr. Torres gives to her patients is courteous and precise but I feel that a doctor must have a good support staff also in order for a patient to feel like they have an overall good experience with who they are seeing for their healthcare needs. Sadly Dr. Torres has horrible staff who rarely respond back in a timely manner and front office staff (Maribel) who are rude and should not be attempting to make decisions for patient care when they are not educated or licensed in the medical field ie: RN, LVN or MD to make decisions which impact the healthcare of a patient. To have the attitude of "it's only me and figure it out yourself" is not what medical office staff should ever tell a patient. Lastly Dr. Torres you will never be high rated if your staff is not trained to give good quality care to the patient, which includes front office also.
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