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Share Your Experience
Have you seen Dr. Miguel Arenas?
Not a patients doctor
Posted on September 8th, 2017
The only time you will see the doctor is after the procedure. The first and follow up visits are handled by NPs. Tried to get an appointment with the doctor and was told he does not make patient appointments .
Danger - do not go to this office
Posted on May 4th, 2017
If you want great quality health care, do not go to Miguel Arenas or his office. They will not listen to what you are saying or hear what you have said. You will be diagnosed with cancer before you know what hit you.
Posted on June 30th, 2016
I can't believe so many people say the same thing. I totally agree. I wanted to see the doctor not Jackie who was brusque and not what I wanted. Had Colonoscopy and EGD and that went fine But did not like to the NP and not the doc. Better change because so many people say the same thing.
Want to see a doctor not a nurse practitioner
Posted on June 28th, 2016
I want to see a doctor not be interviewed by a nurse practitioner and then possibly having to come back to speak with the doctor. I also want a doctor who is not too busy to spend time getting to know his patient and the patients problem.
It Went Smoothly....
Posted on March 16th, 2016
Posted on February 4th, 2016
My 83 year old mom was very ill. I made her a appointment and she had to see the nurse . The nurse never even gave her a physical exam! Sent her home with RX for protonix and scheduled a GI for 2 weeks later! Had to take mom to ER 3 days later, she had a total blockage and acites that could have been seen on a exam. Come to find out she was full of colon cancer! They couldn't save her she passed 3 weeks later.but if a proper exam was done she wouldn't have suffered! This doctor will be sorry for not taking time to see HIS patients!
Posted on December 18th, 2015
If you go to Mesquite, don't expect to see the doctor. All appointments are handled by the nurse practitioner, who is rushed, brusque and does not listen. The only times I have seen Dr. Arenas are for procedures. My chart is inaccurate. I correct it every time I go in, but it remains the same. In attempting to retrieve records, I have called repeatedly but still have not gotten a response. If you are looking for quality medical attention from caring, efficient practitioners, look elsewhere.
Posted on November 6th, 2015
When you go to Dr. Arenas' office, you will not see him. He is just to busy to see his patients so you see his nurse. That is what he said to me in his own words. When I complained to another Doctor, the doctor said, "well he does us a really good service because he is one of only two doctors that can do what he does". Really? Then he should work only for the doctors because this does his patients a great disservice. I certainly didn't get a discount because I saw his nurse instead. She was very nice by the way. I saw Arenas for less than 5 minutes before and after the procedure and I got a bill for that visit for 200.00 which insurance did not cover. The fact that his website says he is taking new patients is absurd. That spells greed to me. Find another doctor who has time for you.
Dr. Miguel Arenas
Posted on July 16th, 2015
Best customer service and care I have ever had. Dr. in extremely knowledgeable with great bed side manner. I would highly recommend him.
Posted on May 19th, 2015
Never met him until procedure day and he was an hour and forty five minutes late. He is very nice but he told me he is too busy to see his patients in the office so he has his nurse see all his patients there. Really? I didn't get a discount for not seeing a doctor. I'll bet insurance didn't either. His nurse is stellar and the office staff nice as can be however I was the only one to show up to the hospital for one procedure and when it was rescheduled, they messed up that one too. I think if you have so many patient's that you don't have time to see them, it spells greed. I am never going back.
Worst experience, doctor avoids answering questions, owe a lot of money but have not gotten any results.
Posted on February 6th, 2015
Makes it as good as it can be --
Posted on July 23rd, 2014
With a strong history of colon cancer in the family, I have had a number of colonoscopies. The biggest issue has always been waking up extremely nauseous and being sick the rest of the day. Dr. Arenas said "I can promise you, that won't happen". And it didn't. And I didn't remember a thing. He takes time to answer questions and is very personable. I will soon be making another appointment. I do hope the prep has improved a little since the last time.
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