Mohamed I Khedr MD Patient Reviews

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Overall Review

  • 1 patient rating
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 20 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
August 21st, 2013
Incredibly rude staff
Wait time
20 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
To Whom It May Concern: I have been a patient of Doctor Mohammed Khedr's for 2 years + now. I liked Khedr as a doctor and so I continued to see him. However, his reception staff, which just moved to the John Adams Medical Center in Taunton, MA, has been consistently terrible for 2 years +. I will call to ask questions about a bill or an appointment, and after calling 8-10 times I will finally reach a live person and that live person is so rude to me every time. I have also dealt with rude staff at Morton hospital and the various Steward Medical billing departments in Massachusetts. I have handed over hundreds of dollars, maybe even a thousand, in the past 2 years. I am a young, 24-year-old, who works out 4-5 times a week. I am very healthy. Furthermore, I do not have the funds, as a newly-wed, to be handing over hundreds of dollars to the Steward Medical Group. I have spent countless hours on the phone with Steward Medical staff and due to the rudeness and disrespect I have been shown time and time again by the Mohammed Khedr's reception staff I left his doctor's office. I liked him as a doctor, but it was because of the staff's incompetency and impudence that after 2 years+ I am now gladly leaving ALL Steward Medical Group organizations.
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