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Mokhtar Hacena MD Patient Reviews

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Overall Review

3.3
  • 8 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    13%
  • Neutral
    13%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    25%
  • Wait Time 27 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
January 7th, 2014
Don't waste your time
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
After my first appointment, I made an appt with his front desk for a skin allergy test...showed up for that appt and they had no record of it. Third appt. the doctor was not there so instead of cancelling the appt they went ahead and did a blood test...lady taking my labs asked if I ate tha morning...I had no instructions for a blood test so I told her I had and that my blood test was supposed to be done 3 months from then. Follow-up for blood test was again made at the front desk...showed up and again they have no record of the appt (of course, other than the card that I was given)...waited for 1 hour and 15 minutes in the waiting room...get called back to a room and wait another 45 minutes in which the doctor can be heard on his cell phone, and talking to nurse's...when I walked out, he was the only one in the hallway and on a cell phone call.
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5.0 of 5
September 13th, 2010
positive visit
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
caring doc.
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