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Dr. Mokhtar Hacena Is this you?

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9 Ratings • 2 Comments

3.5
  • 4
  • 1
  • 1
  • 1
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
27 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 9 of 9 Ratings

Don't waste your time

Posted on January 7th, 2014

After my first appointment, I made an appt with his front desk for a skin allergy test...showed up for that appt and they had no record of it. Third appt. the doctor was not there so instead of cancelling the appt they went ahead and did a blood test...lady taking my labs asked if I ate tha morning...I had no instructions for a blood test so I told her I had and that my blood test was supposed to be done 3 months from then. Follow-up for blood test was again made at the front desk...showed up and again they have no record of the appt (of course, other than the card that I was given)...waited for 1 hour and 15 minutes in the waiting room...get called back to a room and wait another 45 minutes in which the doctor can be heard on his cell phone, and talking to nurse's...when I walked out, he was the only one in the hallway and on a cell phone call.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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positive visit

Posted on September 13th, 2010

caring doc.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 30th, 2017

Four Stars

Posted on November 2nd, 2015

Three Stars

Posted on May 29th, 2015

Five Stars

Posted on March 13th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on January 2nd, 2015

Five Stars

Posted on March 24th, 2010

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on February 22nd, 2010

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