Dr. Mona Gupta DO Patient Reviews

Overall Review

2.9
  • 18 patient ratings
  • 7 comments

Last 12 months:

1.7 (-1.2)

7 Patient Reviews

  • Highly Satisfied
    39%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    44%
  • Wait Time 14.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
December 15th, 2015
Stay away and try another doctor
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very hard to get in touch with someone here or get a call back once you become a patient. Sometimes it takes 3 - 4 calls and more than 24 hours for a return call. My wife was made to actually have anxiety after her visit today (Dec 15th), the secretary was very rude to her and upset her. Maybe they grew to fast, not really sure but things went down hill quickly after our first appointment. I wouldn't recommend them to anyone else.
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5.0 of 5
November 6th, 2015
Amazing Doctor and Staff!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We finally found an amazing psychiatrist! Dr. Gupta was great with our son and our family, and I would highly recommend her and the practice. The office environment makes you feel comfortable; the staff are all smiling and super friendly, it's just a happy to place to visit. Dr. Gupta is very caring and wants to help. We had no wait time and didn't feel rushed at all. A+++ for sure, I don't have one complaint.
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5.0 of 5
September 11th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This practice has been a life saver for me. They're kind, compassionate and knowledable. I appreciate all they have done for me to improve my quality of life.
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4.0 of 5
June 25th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She is great Psychiatrist, She saved my life
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1.0 of 5
January 16th, 2015
Don't let the fancy office fool you.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Never returns phone calls, never in the office. Spends 5 minutes with you. Never follows up.
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1.0 of 5
January 16th, 2015
Don't waste your time.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was referred to this doctor by a friend. She seems nice and caring, but that ends at the door. She won't follow up with you, seems distracted all the time. Always in a rush. I paid for a 1 hour session and she listened to me for 5 minutes. Then I had to call her office for her to send the Rx in she was supposed to prescribe. I felt like I was in a McDonalds. Her office is nice, and appears really professional. But she's the weak link at this practice. Don't be fooled by the slick office furnishings.
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2.0 of 5
August 17th, 2014
Nice Doctor but...
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Gupta is nice but spends little time with you. I see her "assistants" longer than I see her. They inquire about how I am feeling when they check me in, they review my meds, and I have felt uncomfortable with this because I am there to see a psychiatrist, not them (although they have always been nice as well). I have no idea what their credentials are. I feel this is the system put in place to process a large number of med checks and its just not a good fit for me. Dr. Gupta was kind when I suggested a med change.
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