Dr. Monica Berner MD Patient Reviews

  • Adult Care Helena, MT

Overall Rating

3.7
  • 5 patient ratings
  • 4 comments

5 Patient Reviews

  • Excellent
    60%
  • Great
    0%
  • Good
    0%
  • Poor
    20%
  • Bad
    20%
  • Friendly Staff
  • Promptness
  • Wait Time 12.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 5 reviews

1.0 of 5
September 27th, 2015
Awful experience
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Worst experience of my life. She's judgemental and uncaring.
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5.0 of 5
June 29th, 2010
Dr Berner was my primary care at the VA until she left quite abruptly. Her husband still works there. I don't know why she left and don't know where she is working now but I liked her very much and was very sorry to see her go!
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5.0 of 5
March 18th, 2009
Sorry to Lose Her as My Primary Care Physician
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Dr. Monica has been my PCP since Jan 2002 at VAMC Ft. Harrison and I am sorry to see her leave the VA system, but I do understand the reasons she left. The chronic problems of underfunding and understaffing that continue to plague the VA system will see more quality providers sever ties with VA and we, the patients, will pay the price, as usual. Dr. Monica is absolutely the very best PCP I have ever had and I would highly recommend her to anyone seeking quality health care, period.
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2.3 of 5
January 15th, 2009
My doctor for over 5 years
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Recently, this doctor gives the impression of nearing burnout. Irritable, won't look at you, seems angry, and always abrupt. She's never had an A+ bed-side manner but what she did have is gone entirely.
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5.0 of 5
July 19th, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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