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The rudest and most disrespectful and unprofessional staff that I have ever encountered. Even New York cabbies have better manners. Reconfirmed my last appointment 1 hour beforehand and was still made to wait nearly an hour for the doctor - who never apologizes, explains, nor sees anything wrong with his own or his staff's behavior.
If I could rate lower than 1 star I would. I went into Doctor Nagul's office hoping to get some help with hyperthyroidism. He could not find the information that was sent over by my primary (yes they did send it and his nurse eventually found it within the chart) After ordering some tests and me doing those tests I came back and again he could not locate the tests and asked if I had gone for the test...of course I did why would I not? Again the nurse found the information. It has already been suggested that there be a biopsy done on, on a nodule I have but does he order one? No...why? He does not think it's necessary.....I asked for a copy of my bloodwork from one of the nurses when leaving and she promptly did get a copy for me, it took her 2 seconds. After getting home I decided it's time to get a different doctor and I did find one. I called doctor Naugls office to get my records and Rebecca (very rude) answers and tells me that if I want my records then I have to come in and sign a form and then wait 7-10 business days to get my records. I explain I have an appointment in 2 days and she says "oh well that's the way he wants it". I explained that I just got records from them this morning in 2 seconds and she still says, nope there is no way to speed this process up....(What process??? The process of walking yourself over to the copier and pressing start?) Overall this has been a super terrible experience and they need to realize that patients are people, not just diseases who walk through the door. I'll bet if the tables were turned Rebecca would want to get her records asap. Please, do not go here...if you have any sense you'll read this and move on to another doctors office. The reason it is sooo easy to get an appointment is because no one wants to go there and be treated like crap.
Hard to say if he's any good really. I get a lab test and he gives me a medication. Seems pretty straightforward. But why is the wait 1 long...especially if the appointment is only 10 or 15 minutes. Not going back.
Dr. Nagul has been my endroconologist for approx 26 years.I'm a very complicated medical Quadraplegic with complex medical issues. He has diagnosed several issues that baffled other doctors.I still continue to see him on a reg basis for diabetes and other issues, and will always continue to see him as long as he continues treat patients.L. Menendez
Dr Nagul seems to fall asleep for a second or so many times when he looks at my labs; he doodles strange coils in my file. He forgets to order tests, and does absolutely not listen to me. My thyroid levels are low, he ignores that, and only looks at my TSH, which is 0.09, and decides I should take even less T4, and he will not prescribe T3 because it would be bad for my hart. He is a sweet old man, but I think he should retire!
the doctor has no respect for his patiends time. Plan on waiting no less than an hour to be put in another room to wait yet again.
Although I can understand why there may be a tendency to rate this Dr. based on time waiting in the office, I believe we should be rating on knowledge and caring. Dr. Nagul and staff are caring and let you know that it may take a bit of time. Dr. Nagul spends as much time as necessary making sure the patient knows what he is talking about and provides examples as well. He is a very good Dr. and should definitely be considered an excellent option if you don't mind a little time in the office.
Staff is rude and Dr Nagul follow up skills has not been the best, still waiting to here from him regarding my lab work 8/30/11 and today is 9/12/11
While the office wait is long Dr Nagul is one of the most caring doctors I have had. He was the only doctor to correctly diagnois my problem.
The office staff has been hired and fired so many times. Complete lack of professionalism...receptionist usually listening to her IPOD...waiting room is FILTHY!!!! Dr. Nagul deserves a professional office staff and cleaner environment for his patients. I have spoken to him personally regarding this and he has tried numerous times to resolve the situation but has had no luck. I will not be sending my daughter back !!!!!
His staff is horrible and very rude. I went to him for more than 5 years before I gave up.