Dr. Nalini Samuel MD Patient Reviews

  • Neurology Fort Gratiot, MI

Overall Rating

3.0
  • 16 patient ratings
  • 3 comments

Last 12 months:

no change

3 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    6%
  • Neutral
    0%
  • Dissatisfied
    31%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 43 minutes

Showing 1 - 3 reviews

1.0 of 5
August 27th, 2016
Schedule an appointment with another neurologist
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
1st and only appointment was o.k., but I would say awkward. If you are expecting personality, this is not the place for you. More importantly, since most patients seeking neurological assistance have already been diagnosed with conditions that need further evaulation, I am appalled that a physician would be so unprofessional and inconsiderate to not be available for 3 scheduled appointments. Subsequent second appointment was cancelled and changed. Then that appointment was cancelled and changed. On the third try, we drove 2 hours to get there only to find that my appointment had been cancelled again. Office staff insisted they called to cancel. I offered to let them look at my cell phone to confirm that no phone call had been received. They were not courteous or apologetic. It seems like they have to deal with this situation routinely (cancellation and re-scheduling of appointments.) In the meantime, I still need further evaluation and treatment. Such a waste of my valuable time (and gas!!) I had to indicated 1-star for the review in order to submit my review. Seriously, there should be a minus 1-star classification,
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5.0 of 5
August 3rd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Kind and caring! The best there is!
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2.0 of 5
August 4th, 2012
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I like Dr. Nalini Samuels and believe her to be professional and intelligent. But, when it comes to connecting with her patients, she rates very poor. Diagnosis is difficult and with one, there is absolutely no explanation or coping skills or what to do next - what comes next given - even with questions. I've wasted years waiting for her to help me in a field of medicine where time is detrimental. Now, I'm starting over again for help, but I am now exhibiting cognitive issues that frighten me. I had to give up my business.I'm not happy, but I let it happen, so I cannot blame her entirely. Don't wait. If they're not listening to you, find one who will. Time is of essence! Good luck.
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