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Dr. Nan Mcclelland Is this you?

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8 Ratings • 4 Comments

2.3
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Quality Rating

Neutral

Wait Time
18 min
Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 8 of 8 Ratings

Needs to learn more care & concern in her trait

Posted on July 18th, 2012

Unfortunately, she is surrounded by two great professionals (Dr. Thornton & Stanley) who thrive in an environment where their expertise is shown through their day to day care of patients along with their parents. She seems rushed while waiting on you and also not interested in advising you of how to correct the issue you originally came to see her for. As you advise her of why you're there to begin with, she is consistently shaking her head "no" and you feel as if you can't share your thoughts. If you are like me, my child is the center of my world and the person who I choose to take care of her should take an interest in her overall well being. She is perceived as anxious and unconcerned. I really feel as if she needs to be coached on bedside manner and her overall demeanor as a doctor. She represents a practice that is not solely her own and she should think about the clients that have left due to her overall unprofessional attitude towards parents and their children. I truly hope that this letter is read and understood as I write it for others, not just myself. I wish Dr. Thornton and Stanley much success as they deserve it! When you visit them, it's like talking to family.

Wait time
15.0 minutes
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Needs assistance with care towards "NEW" parents and babies

Posted on July 17th, 2012

This doctor needs more help with her attitude towards new parents, their questions and overall care for their child. She's very nonchalant and seems to not care to diagnose the problem, but rather state there isn't one. I will not return to see the other great doctors in this practice because of her. However, the office staff (i.e. Kim & Christy) are great and I appreciate all they've done for my family and I.

Wait time
15.0 minutes
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One Star

Posted on August 2nd, 2011

Is not familiar enough with Tongue Tie to recognize when it needs to be fixed. Ignores parent's wishes until the FATHER of the child says HE wants a second opinion. It is my firm belief that she intentionally waited until my daughter HAD to have a more invasive proceedure before referring us to a specialist who is actually trained in the diagnosis of tongue tie. The specialist, when seen, immediately recognized it as being a severe tongue tie and stated that he WISHED WE HAD COME IN SOONER. We had been trying to get a referral to an ENT since our daughter was 1 week old. She is now SIX MONTHS and will be having the proceedure in a week. She has also suggested dipping our child's pacifier in corn syrup, which is known to cause infantile boutulism, and putting chocolate syrup in a bottle of formula so that she'd take it - even after we stated that we're adament about keeping up breastfeeding.

Wait time
20.0 minutes
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Two Stars

Posted on July 30th, 2011

With other practitioners available in the practice, I would use the other doctors. This doctor seems rushed, unhappy and not concerned. She can make an anxious parent feel bad about themselves. Doesnt seem to like children. Not sure why she is in pediatric medicine.

Wait time
20.0 minutes
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Two Stars

Posted on February 16th, 2016

Five Stars

Posted on November 4th, 2014

One Star

Posted on July 17th, 2012

Five Stars

Posted on January 28th, 2011

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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