Dr. Nancy Smith MD Patient Reviews

Overall Rating

4.2
  • 5 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.8)

1 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    0%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

2.0 of 5
October 2nd, 2015
Better off going outside of Leisure World if you want compassionate healthcare
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Smith is my grandmother's unsympathetic doctor. This is the second primary care doctor she has been to at Leisure World Clinic as the first one, Dr Sherman, was also very uncompassionate and we were hoping to get someone better to attend my grandmother's growing needs. By account of her caregiver, Dr Smith does not take time to listen to my grandmother and speaks mainly to her caregiver as if she weren't in the room. I also experienced this while having a phone conference with Dr Smith...on speaker phone, unbeknownst to me initially...while my grandmother was in the room with her. Once I figured out what was going on, I voiced my disapproval which didn't seem to deter her in the least. My grandma is hard of hearing and has dementia, but she is a person who deserves to be treated with respect. It seems to me that these doctors should have more compassion for the elderly, darn well knowing what the demographic is in this retirement-aged community! Very sad and disappointing...
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