The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Natalie Chang Is this you?

Filter Reviews

10 Ratings • 5 Comments

3.7
  • 5
  • 0
  • 2
  • 2
  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
11.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Rate Now

Share Your Experience

Have you seen Dr. Natalie Chang?

Showing 10 of 10 Ratings

Makes false Implications

Posted on November 3rd, 2016

I saw her briefly in a drop in or as a stand-by physician. I chose her on a list of Doctors because I vaguely remembered this doctor who seemed to be friendly and knowledgeable. I thought of the wrong physician and when I saw her, I had a recall of her making strong remarks of me possibly being unfaithful in my marriage because of stinging which turned out to be a kidney infection. I let that go and when she asked me (as a new patient back in march) of personal questions and medications I took, I told her to the best of my knowledge. in her notes she placed "Refused to answer" as if I chose to lie to her. Why is it so hard to find a professional Doctor these days. i had my last doctor for 10 years, I have been through three so far in one year.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on January 24th, 2016

I went to Dr. Chang for many years in San Jose, and dearly miss her. She was the perfect balance between friendly and professional. I had never had a better doctor nor since.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Two Stars

Posted on December 4th, 2015

Not thorough nor does she exhibit intellectual curiosity. Seems kind of bothered in general.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Inefficient office

Posted on October 30th, 2015

Dr. Chang's office is not well organized. It is hard to get through on the telephone, and there are delays in getting back to me on questions, and requests. There is too much use of a "call center" which is unresponsive. I have had to call my insurance company in order to have needed care. She has a good education and is knowledgeable, but impatient. Perhaps the HMO limits what she can do, but the time and bureaucracy to get things done is very difficult.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Thorough

Posted on November 19th, 2013

The staff are competent and congenial. Dr. Chang is the 3rd Dr. I saw before deciding on my plan choice. She listens & explains well.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on April 12th, 2016

Five Stars

Posted on September 28th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Posted on September 9th, 2014

Four Stars

Posted on August 31st, 2014

Five Stars

Posted on June 12th, 2014

  • Nearby Doctors

    Dr. Natalie Chang is similar to the following 3 Doctors near Walnut Creek, CA.