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Dr. Natalya Tkachenko Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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5 Ratings with 1 Comment

1.0 Rating

March 9th, 2013

Totally unprofessional and discourteous

I made an appointment for 415 and was advised to arrive at 400 to fill out paperwork (one page new patient registration form). I called at 400 to say I was on my way and was told I had a 10 min window around my appointment time to arrive. I arrived at the desk at 415 and the receptionist said "Ill have to ask the doc if she will still agree to see you since you are late"! The doctor refused. Very confusing. Receptionist said "415 appointment" means you have to be IN the consult room at 415 NOT ARRIVING at 415 (NOT the policy in ANY office). I noted the EMPTY waiting room, she said the doctor had several patients waiting in the back and if she took me now the doc wouldn't get to go home until 6pm! So doctor was not immediately available to see me but still I was turned away. Totally unprofessional, discourteous. Perhaps I was lucky to discover this BEFORE wasting my time with this doctor. I am a doctor, I understand professional conduct. Choose a doctor who shows her patients the respect they deserve.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

September 18th, 2017

5.0 Rating

September 18th, 2017

5.0 Rating

October 29th, 2015

5.0 Rating

June 12th, 2012

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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