Overall Review

3.6
  • 16 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.4)

4 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    13%
  • Neutral
    6%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    19%
  • Wait Time 11.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

4.0 of 5
November 9th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've had issues with the staff in the office however I think it's fair to say that they are much better now. Professional and polite. I'm sure my anxiety attack that occurred in their office may have something to do with them easing up...not sure but I do feel it's only fair to retract my previous review however there is no option to delete. Thanks.
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3.0 of 5
April 13th, 2015
His Staff Talks About Patients
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I like Dr. Friedman. Easy to work with...straight forward. I do not like his staff. I don't know if they are receptionists, secretary's, CNAs or nurses but each one has a chip on their shoulder. When my daughter went in for a physical and had to step into the lav to give a sample they were talking about her not realizing her boyfriend was right there in the waiting room. They have some kind of passive aggressive resentment towards me when I go in. I'm quiet, respectful and friendly. They insist on reminding me every time I go in that I'm a NEW patient (been going for maybe 20 years) because about 3 appts ago I let a 5 year lapse happen. I was healthy. They had to re-enter all my info (huff, sigh, groan...) and I should have come early for all that (but I didn't know I was a new patient). Now they remind me every time and ask me the same questions every time I go in. Ex: Is everything the same since you last came in? me: yes.....her: your parents still alive? me: my mother is....she whips her head around and glares at me. I thought I heard her wrong me: what did you ask me? her: are your parents alive me: my mother is (still glaring at me....long pause) my father is not?...... her: WELL, I guess everything is NOT the same as last time (my father passed away 2 years ago and I was at a 3 month follow up appt.) me: yes it is, I've been here about 4 times since then and you ask me the same questions every time. her: well if we did that we would have filled it in. you cannot get past these fields in the computer without filling it it. me: (look of sheer confusion....is she really arguing with me about this?) This was my last appt....it goes on. They are always this snotty. Not enough to have valid, solid complaints but just enough to leave you feeling defeated and hated. I ended up in tears at my last appt. One time on the phone I was simply trying to ask to have my blood test put online so I could look at it (I found out I had leukemia at the time and wanted to track my test results...already talked to the dr about it and it should have been online if they could have just pushed the button correctly) The women insisted on analyzing the results for me over the phone (giving me the wrong info and I had to correct her.....telling her AGAIN, I already went over this with dr. Friedman) but I had to suffer through her trying to play dr. She got to my white blood cell count and said..."hmmm, that's high. You got something cooking." Really? I have Leukemia...Seriously. They are awful! :(
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5.0 of 5
July 5th, 2013
Neil Friedman Review
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Besides bing an outstanding doctor, Neil is also funny and easy on the eyes. He really is an outstanding Doctor, I have been going to him for many years.
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1.0 of 5
November 19th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
dr freidman talks about other patients to his patients i would not even bring my cat in for him to treat.
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