Dr. Neal Maru MD Patient Reviews

Overall Review

3.9
  • 12 patient ratings
  • 3 comments

Last 12 months:

4.5 (+ 0.6)

3 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 26.7 minutes

Showing 1 - 3 reviews

5.0 of 5
May 22nd, 2015
I think I'll be back!
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
The office was running behind, but they apologized and the staff was very friendly and Dr. Maru was very patient, kind and was able to explain things to me in a way that was very easy to understand.
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1.0 of 5
September 10th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was very satisfied with Dr. Maru's handling of my case.
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1.0 of 5
March 7th, 2014
Bad service
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Maru was not interested in treating me once he realized I did not have a sleep disorder, like he originally thought. He instead brushed off my nerve and migraine issues as "being depressed." I was originally recommended to him for my migraine and nerve issues, but it was clear after my second appointment that he is more interested in treating patients with sleep disorders. I never went to him about sleep disorders, but he turned the first visit into diagnosing disorders and ordering a sleep study. When my MRI results came back regular (no pinched nerves in neck or back) he said nothing was wrong with me and I was just depressed. His tone and demeanor was insulting and I expected better treatment from him. I am in no way depressed and he was out of line with the way he treated me.
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