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Dr. Neena Gupta Is this you?

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15 Ratings • 2 Comments

3.3
  • 6
  • 1
  • 3
  • 1
  • 4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
32.2 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

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Showing 12 of 15 Ratings

One Star

Posted on September 15th, 2015

I have been a patient for 20 years plus. The staff are rude, unprofessional, insensitive. I will not go back even if their services was free of charge. They need to hire new staffs, I have never seen an unorganized office as such.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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great doc, bad staff

Posted on June 4th, 2013

i have been seeing dr gupta for a few years she is always kind and professional...i cannot say the same for her staff. calls are not returned repeatedly, patients are not seen in an emergency situation, in my case, a painful urinary infection and was told no appointments in to the next week. i was told by dr gupta that my test results would be available in a few days and that i could call then. when i did, i was informed that test results are only released if you make a subsequent visit to the office..its blackmail, pure and simple. additionally, brenda was informed that either dr gupta or dr zitron should return our call. dr zitron, specifically asked me to contact her or dr gupta, if there were any further problems. i will not be returning to this practice and its a shame.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on December 18th, 2015

Five Stars

Posted on December 7th, 2015

One Star

Posted on November 19th, 2015

Four Stars

Posted on November 17th, 2015

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Three Stars

Posted on May 26th, 2015

Three Stars

Posted on February 26th, 2015

One Star

Posted on October 29th, 2014

Five Stars

Posted on September 2nd, 2014

Five Stars

Posted on July 9th, 2014

Five Stars

Posted on September 22nd, 2010

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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