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Dr. Neil Shaffer Is this you?

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5 Ratings • 4 Comments

3.9
  • 3
  • 0
  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
30 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

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Showing 5 of 5 Ratings

Total lack of care for patient in ER

Posted on July 8th, 2012

I was in a car accident recently. Dr Schaffer was the DO I saw in the ER. I injured my back. I am 3 yrs off of a serious back injury where I fractured 5 vertebrae, and still have many issues related to it including major back spasms. When I arrived to the ER where Schaffer was working, firstly he was totally uninterested in anything I had to say regarding me or my injury. He directed his staff to basically dump me off of the back board I was on, because I was brought in full c-spine. They offered me an IM injection of torodol which I refused b/c I wasn't familiar w it, I asked for plain ibuprofen. Never got it. I was in the ER for nearly 4 hours and was NEVER treated for pain. I asked at least half a dozen times, and never received anything for pain.

Wait time
60.0 minutes
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Five Stars

Posted on January 11th, 2011

He fixed a really bad cut on my sons face. It looks great now. Excellent doctor.

Wait time
20.0 minutes
Easy Appointment
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Took exceptional care of my son

Posted on October 5th, 2010

My son was terrified about going to the emergency room. Dr. Shaffer put his mind at ease and even made him laugh. He made the right diagnosis quickly, treated us appropriately, and discharged us in less than an hour. Exceptional visit.

Wait time
10.0 minutes
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Five Stars

Posted on February 14th, 2009

made me feel my problem was important to him even though it was no where near serious

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Four Stars

Posted on August 9th, 2014

Easy Appointment
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