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Dr. Nellie Ruelos Is this you?

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22 Ratings • 4 Comments

2.3
  • 4
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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
30.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 22 Ratings

Worst receptionist ever

Posted on June 23rd, 2015

I have been going to Dr R for years. Within the past year - year and a half, the quality has dropped dramatically, mainly thanks to the unfriendly and belligerent receptionist named Karen. She needs to be replaced immediately unless it is her goal to chase patients away. Getting an appointment has been like pulling teeth, which I would gladly sit through if it meant not having to deal with her attitude any longer. Because of errors on their end I am now scrambling to find another place to receive my medication that they refuse to fill. Highly unprofessional, does not care for clients. Go somewhere else.

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Do not go here

Posted on January 15th, 2015

What a joke. The only thing you get is a handful of scripts for medications

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Consider your options

Posted on August 7th, 2012

Ruelos placed me on several medications, none of which worked. I saw her every month for a period of two years. I always felt rushed out of her office; she never took the time to listen. She will spend about 10 minutes with you before writing a prescription. Whenever a problem was brought to her attention, she immediately wanted to change medications. It was odd. She would then recommend new alternative medications because they were "better" than the last. She just seemed very inconsistent in her prescribing. The only thing that Ruelos has going for her practice is the courteousness of the staff, the cleanliness/environment of her waiting room, and a consistently low wait time of approximately 5 to 10 minutes.

Wait time
10.0 minutes
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One Star

Posted on April 13th, 2012

Probably one of the worse docstors I have ever seen. I suffered one panic attack and at the age of 19 she tried to put me on 2 atavan a day as well as doubeling my depressin medicine. I was literally so drugged up I could barely function. When I asked if she could lower my dose she refused saying this would fix my problem. It actually only made it worse because I became dependent on Atavan. Luckly, I stopped without her consent and feel much better than before. She also crticized me when I told her what had orginally caused my panic attack. DO NOT RECOMMEND AT ALL

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

Posted on November 14th, 2017

One Star

Posted on February 11th, 2017

Three Stars

Posted on June 1st, 2016

Four Stars

Posted on May 31st, 2016

One Star

Posted on February 9th, 2016

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on February 1st, 2016

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on August 19th, 2015

One Star

Posted on July 7th, 2015

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