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Nelson W Lum, MDSource:
covenanthealth.org

Nelson W Lum, MD

Internist, Endocrinologist (diabetes, hormones)
31 years of experience
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Southwest Diagnostic Clinic
3801 50th St
 Lubbock, TX 79413
(806) 771-5560

Locations and availability (2)
Summary Patient Reviews Credentials Locations & Availability Accepted Insurance

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

3
Total Reviews

2
Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3 of 4 stars
Promptness:
  • Currently 3 of 4 stars
Courteous Staff:
  • Currently 3 of 4 stars
Accurate Diagnosis:
  • Currently 3.3333333333333 of 4 stars
Bedside Manner:
  • Currently 3 of 4 stars
Spends Time with Me:
  • Currently 3 of 4 stars
Follows Up After Visit:
  • Currently 3 of 4 stars
Average Wait: 18 minutes
  • Currently 4 of 4 stars
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Nov 26th, 2011

excellent doctor, compassionate, caring.

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  • Currently 1 of 4 stars
  |  Unacceptable behavior  |  show details
Sep 23rd, 2009

Dr. Lum dropped me as a patient with no notice. Receptionist said they no longer take my insurance and refused cash payment in full. Refused to refill my prescriptions. I'm talking about blood pressure meds and insulin. Highly unethical.

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