Dr. Nestor Santacruz MD Patient Reviews

  • Internal Medicine Norfolk, VA

Overall Rating

2.9
  • 16 patient ratings
  • 8 comments

Last 12 months:

3.3 (+ 0.4)

16 Patient Reviews

  • Excellent
    38%
  • Great
    6%
  • Good
    6%
  • Poor
    0%
  • Bad
    50%
  • Friendly Staff
  • Promptness
  • Wait Time 20.2 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
January 26th, 2017
Best doctor I ever had in my 68 years of life
Wait time
15 minutes
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Would recommend him for patients that have diabetes or any illness that other doctors could not help you control.
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1.0 of 5
October 15th, 2015
Patient
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Office is filthy. Substandard, out of date, no hand sanitizer. My critically ill husband (transplant survivor) caught the flu during an office appointment. His staff is unprofessional, rude and uneducated. If I had more time on my hands, I would report them to the American Medical Association. Go elsewhere.
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1.0 of 5
March 4th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Quack - go elsewhere
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1.0 of 5
January 15th, 2015
Strange Fellow
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Strange man - I agree on the eye contact issue noted in another review -
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1.0 of 5
January 15th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My mother has been a patient of his for over 20yrs. She recently passed away he refused to sign her death certificate because she missed an appointment prior to her death. The receptionist was very rude to my husband and other family members who took her to her appts. The last year she was alive! Who does this to people the care they showed was unbelievable
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1.0 of 5
December 19th, 2014
Wait time
5 minutes
Friendly Staff
Staff excellent. Doctor curt, not.much eye contact which indicates lack of sincerity. Office extremely high temp
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5.0 of 5
February 22nd, 2012
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Santacruz is a wonderful doctor and he actually cares about his patients.
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5.0 of 5
March 4th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
very knowledgable Doctor and caring

4.0 of 5
March 29th, 2017
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1.0 of 5
March 21st, 2017
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1.0 of 5
March 30th, 2016
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1.0 of 5
January 4th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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