Dr. Neville Fernandes MD Patient Reviews

  • Gastroenterology Irving, TX

Overall Rating

4.0
  • 7 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.0)

7 Patient Reviews

  • Excellent
    57%
  • Great
    0%
  • Good
    29%
  • Poor
    0%
  • Bad
    14%
  • Friendly Staff
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Promptness
  • Wait Time 15 minutes

Showing 1 - 7 reviews

1.0 of 5
August 12th, 2015
discussed
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
To make this as short as possible Fernandez refused to give me a colonoscopy after being very sick a few weeks prior. He said after healing we would proceed. After the required time had passed the excuse was that my deductible hadn't been met so I had to pay $900.00 plus dollars up front. I ended up having a horrible intestinal infection that I traveled over 700 miles to my hometown to have a long term dr of mine care for me. I returned to Hernandez for all of my follow up appts and treatment. I had the absolute hardest time getting returned phone calls from Kelly. It became routine for me to drive up to the office for lab result. I finally ended my dr/patient relationship after waiting weeks on a phone call for lab results once again. When I finally saw Kelly she told me that her grandmother passed and she was dealing with that. I ended up moving on. I do not recommend this Dr at all. A class in professionalism, ethics, and compassion is so needed for these so call professionals.
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3.7 of 5
August 5th, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My treatment is still ongoing with Dr Fernandes. So far, I have no complaints, other than a few weeks wait for an appt. That just probably means he's in high demand for being so good! He spends a lot of time with you and fully discusses your issue. Very friendly and caring.
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5.0 of 5
December 10th, 2009
Excellence: Competent & Caring
Wait time
20.0 minutes
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
On my first visit, I walked away satisfied. I found Dr. F very personable, and a genuine professional. What made him an excellent pick is easy to recount: he seemed geninue and caring, his excellent listening skills left you feeling he really listened, and from an executionary format, he knows his stuff. Because of these points, I felt comfortable in his hands for my procedure pre-op, and remain post-op.
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5.0 of 5
January 16th, 2017
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5.0 of 5
August 9th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 29th, 2015
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3.7 of 5
December 12th, 2014
Easy Appointment
Promptness
Friendly Staff
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