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Dr. Neville Fernandes Is this you?

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8 Ratings • 3 Comments

4.0
  • 4
  • 1
  • 2
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
15 min

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Showing 8 of 8 Ratings

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Posted on August 12th, 2015

To make this as short as possible Fernandez refused to give me a colonoscopy after being very sick a few weeks prior. He said after healing we would proceed. After the required time had passed the excuse was that my deductible hadn't been met so I had to pay $900.00 plus dollars up front. I ended up having a horrible intestinal infection that I traveled over 700 miles to my hometown to have a long term dr of mine care for me. I returned to Hernandez for all of my follow up appts and treatment. I had the absolute hardest time getting returned phone calls from Kelly. It became routine for me to drive up to the office for lab result. I finally ended my dr/patient relationship after waiting weeks on a phone call for lab results once again. When I finally saw Kelly she told me that her grandmother passed and she was dealing with that. I ended up moving on. I do not recommend this Dr at all. A class in professionalism, ethics, and compassion is so needed for these so call professionals.

Easy Appointment
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Four Stars

Posted on August 5th, 2010

My treatment is still ongoing with Dr Fernandes. So far, I have no complaints, other than a few weeks wait for an appt. That just probably means he's in high demand for being so good! He spends a lot of time with you and fully discusses your issue. Very friendly and caring.

Wait time
10.0 minutes
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Excellence: Competent & Caring

Posted on December 10th, 2009

On my first visit, I walked away satisfied. I found Dr. F very personable, and a genuine professional. What made him an excellent pick is easy to recount: he seemed geninue and caring, his excellent listening skills left you feeling he really listened, and from an executionary format, he knows his stuff. Because of these points, I felt comfortable in his hands for my procedure pre-op, and remain post-op.

Wait time
20.0 minutes
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Four Stars

Posted on July 16th, 2017

Five Stars

Posted on January 16th, 2017

Five Stars

Posted on August 9th, 2016

Easy Appointment
Promptness
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 29th, 2015

Four Stars

Posted on December 12th, 2014

Easy Appointment
Promptness
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