Dr. Nicolette Ballou MD Patient Reviews

Overall Rating

2.9
  • 18 patient ratings
  • 7 reviews

Last 12 months:

4.5 (+ 1.6)

7 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    28%
  • Highly Dissatisfied
    28%
  • Wait Time 49.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

2.0 of 5
February 17th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This clinic seems very nice they seem to have it tidy and clean. they seperate you from the sicker kids. Tp get an appointment when your child is sick is impossible. I have multiple kids and I couldn't bring them all in I had to come three times. The dr is never on time you have to wait two hours because she was running late. Then to have waited so long and to see the dr for five minutes is ridiculous. Parking is expenaive. They do not validate. The receptionist is horrible she is so rude. No manners at all. She always acts like she is too busy to answer a question. If you pass her station she yells at the kids. Rude rude rude. The nurse I love is Mary. She is kind, friendly and just amazing. I always ask to speak to her she is very helpful. She cares for patients concerns.
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5.0 of 5
November 2nd, 2012
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
DR BALLOUIS A WONDERFUL DOCTOR. NEVER HAD A PROBLEM ALWAYS VERY WARM AND CARING ALL THE TIME. WILL ALWAYS KEEP MY DOCTOR
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1.0 of 5
April 7th, 2012
Rude, horrible women & her rude staff!
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been to this office a few times this past month. The staff is rude & behave like they are doing you some kind of personal favor even talking to you. Had to wait more than 45 mins to an hour each time. Only valet paking. Then Dr Ballou is a condescending witch who has no business calling herself a dr! Do not subject yourself or your children to this woman &her equally evil team! Changed drs already eewww!
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1.0 of 5
July 27th, 2011
Rude Doctor
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She was rude. Does not seems to care about my son. Rushes through appointments. Office and toys were very dirty. Stayed with her for one year before changing doctors.
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4.0 of 5
November 10th, 2010
I like the doctor.
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ballou is wonderful and knowledgeable. However, the wait time is so long. :(
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2.0 of 5
February 17th, 2010
Wouldn't go back...
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Dr. Ballou seems nice enough, but the last time I was there with my baby, there was a new nurse. This girl measured my baby's head incorrectly and then proceeded to scratch him badly with the needle on BOTH legs while trying to give him a shot. I haven't been back since. Oh and one more thing, there was absolutely no follow-up regarding his lead test. In fact, they never even knew that they NEVER received the results.
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1.0 of 5
March 2nd, 2008
Rude/Lazy doctor beware
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Nicolette is the rudest doctor I have ever taken my daughter to. My daughter is only 8 months and Nicolette is so numb to ill children. I called her office when my daughter had a temperature of 101.9 and a cough. She would not bring my daughter in for an appointment and had a major attitude. She hung up on my boyfriend once, wow. Her staff is rude and quick to let you know their on lunch break. By the way...the entire office leaves for lunch at the same time. So if your child gets sick at aroung 1:30pm...your out of luck. Oh and expect to wait for over 40min for your appointment.
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