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Dr. Nina Mattarella Is this you?
  • 3
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  • 2
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  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
21.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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6 Ratings with 3 Comments

1.0 Rating

March 7th, 2017

Dr. Mattarella seems to be very knowledgeable in the field--- however, during our visit she made a number of inappropriate comments which made us feel VERY uncomfortable. She informed us that the location that we live in was "very white". She also made very rude comments about the Sparrow NICU staff. I also did not have the best experience with the staff. The receptionist that I spoke to over the phone and while checking out was very rude. During my check-out I asked if I can schedule my next appointment at the MSU Peds East Lansing location-- the receptionist made it seem as if this was impossible to do and didn't allow me schedule the appointment there. The following day I called the MSU Peds East Lansing location and was able to schedule my sons appointment there without any issues.

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3.0 Rating

January 3rd, 2017

Seems Ok

My children have seen her for two physical exams. She talks a lot and some comments seem inappropriate but other than that, she seems fine.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

September 15th, 2016

Average

After 23 years experience she should be better at diagnosis. She appears to stick with one idea and is not impressed by parent input!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 7th, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

October 23rd, 2015

5.0 Rating

July 21st, 2014

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