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Dr. Noel Bedwell Is this you?

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7 Ratings • 3 Comments

4.9
  • 6
  • 1
  • 0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 7 of 7 Ratings

Response to Sept 2017 post-phones

Posted on September 20th, 2017

Mobile Heart Specialists recognizes that we have an issue with our current phone system. It is not that they staff is not answering calls, but the phones are not ringing properly on our end. We have indentified a new phone vendor and are working deligently to resolve this issue for the patients we serve. Unfortunately, the process of getting the new phone system in place will take about 90 days. We apologize for the inconvenience. Another avenue to reach our office is through the patient portal. We are laws glad to set this up for any patient.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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poor telephone staff

Posted on September 19th, 2017

phone rings off hook no one answers; after holding for seven mins, I asked to leave msg for ofc mgr, and was placed on hold for another 11 minutes. then the call was ended. I am trying again and have so far been on hold for over five mins. it is 9:50 am on Tuesday.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 22nd, 2015

Dr. Bedwell's personable, professional attitude allows me to feel that my appointment is worth my time and money. Necessary concerns were discussed, necessary examinations were thorough, and necessary tests were scheduled.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on September 26th, 2017

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on June 12th, 2017

Five Stars

Posted on October 21st, 2014

Five Stars

Posted on June 9th, 2014

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