Overall Review

3.6
  • 21 patient ratings
  • 7 comments

7 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    29%
  • Neutral
    0%
  • Dissatisfied
    24%
  • Highly Dissatisfied
    10%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 36.4 minutes

Showing 1 - 7 reviews

4.0 of 5
September 29th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've been with Dr. Meaney-Elman for some time and was disappointed to learn that she would be going with MVP, though, I understand that it permits her to offer more personalized care, and spend more time with patients without being rushed. She is an excellent physician. I would, however, agree with others who have said that her front line staff can be very rude, particularly Cheryl. Sorry to call her out by name, but, there's no point in being vague. Cheryl has been less than friendly even when I've called with a major health concern, it definitely does feel as though one is putting her out. Customer service is not her "thing". I've never understood why Dr. Meaney-Elman has tolerated her treatment of patients as long as she has. In this new program where patients will be paying top dollar for Dr. Meaney-Elman's expertise, she needs to reconsider who she has interacting with her patients -- Cheryl should not be the one doing so.
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2.0 of 5
May 28th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very disappointed that after a decade of being a patient she has opted to turn her practice into a " designer boutique medical practice" In 5 yrs, I've seen her rarely on appts, and most visits were with her PA. Now with this "new" practice it will cost $1300 a yr just to be a patient of hers. That's outrageous. These poor elderly and medically challenged patients, get notified, to either pay 1300 $ a yr for " the best physical " and " blood results from Cleveland Clinic". Well, As a patient for over 10 yrs I expected the best physical, regardless. I have chosen to leave this ridiculous practice, and frankly Dr E should've retired instead of building her practice to over 2000 patients then dumping them for a new practice that will require them to pay a tremendous amount of money just to have her as a DR.
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1.0 of 5
August 16th, 2013
Lost long time patient
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Nora is wonderful!!!! Cares about her patients! The wait is too long! Sometimes 2-4 hours at the office. Staff are horrible. They complain about how they hate their jobs in front of you. Prescriptions are never sent in or pharmacy called back for refills. They always are blaming the pharmacy for issues when it is clearly them. The staff are rude on phone when you have a urgent medical situation like you are bothering them. So I am going to a new doctor after 10 years of going to her! Enough! When I told them to cancel my next appointment due to an issue with a staff member and getting a new doc they could have cared less. Never asked why.
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2.0 of 5
January 25th, 2013
unprofessional
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Elman is fairly nice and knowledgeable, however she can be very unprofessional (saying how stressed she is, yelling out to staff, etc). The wait time to see her is at least 1-2 hours, and her staff is very unprofessional and rude. Needless to say i left as this is unacceptable.
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5.0 of 5
March 26th, 2012
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Meaney Elman is a very caring ,compassionate person. She is very thorough and listens to what you say. This is worth the wait time for some appts .
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4.0 of 5
September 13th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Every time I go I wait over a hour to see her, regardless of it being a scheduled appointment or sick call. It's a bit absurd for the office to assume her time is more valuable then her patients.
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5.0 of 5
April 28th, 2010
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Elman is a very busy lady but worth the wait. She takes her time with you which is probably why you have to wait for her. She is very thorough and always follows up on anything that concerns her.
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