Dr. Norberto Torres-Otero MD Patient Reviews

  • Internal Medicine White Plains, NY

Overall Rating

2.8
  • 5 patient ratings
  • 3 comments

5 Patient Reviews

  • Excellent
    20%
  • Great
    20%
  • Good
    0%
  • Poor
    40%
  • Bad
    20%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 32.5 minutes

Showing 1 - 5 reviews

5.0 of 5
January 11th, 2016
Great
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Great guy, great staff, great experience.
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2.0 of 5
May 1st, 2015
response!!!! 101
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
does not grasp the importance of returning calls back to patients/customers and insurance companies. failed the class about customer comes first and that regardless he is providing a service. by the way one has to pay parking if you see Dr. Norberto
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2.0 of 5
February 13th, 2012
Unreliable doctor!!!!!!
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I made an appointment a week before of my appointment and theyCall me an hour before, telling me that the doctor had an emergency that all the appointments are cancel but I told them that a took a day off from work if they can do something about it and what if i make another appointment and the doctor has an emergency Again ? And the secretary told me that they can't do anything about it and if the doctor has an emergency that they would cancel the appointments againg . They don't follow policy or they don't have one . IM VERY disappointed
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1.0 of 5
January 11th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
October 3rd, 2014
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