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Dr. Norman Chang Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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17 Ratings with 5 Comments

2.0 Rating

October 20th, 2015

I don't know why he get such good reviews. He doesn't remember me or my husband from visit to visit. He doesn't read your chart before he comes in. Nor does he know what you've already told his nurse about why you're there. He's in and out as fast as he can. He is not thorough. I've only been going to him for six months but his diagnoses are not accurate.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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2.0 Rating

September 5th, 2015

staff move in a turtle pace! Extended wait time while waiting to be brought back to an examination room. I was instructed the nurse practitioner would call me back by the rnd of the dsy because of failed treatment, and did not call back " totally unacceptable"

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

April 16th, 2015

pleasant bunch of people, never disappointed

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 31st, 2012

Dr. Chang is a wonderful doctor, however, nurse robin needs to be a little nicer to patients

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 1st, 2012

One of the few doctors who just listens. Very rare today.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 6th, 2015

5.0 Rating

May 1st, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 20th, 2015

4.0 Rating

March 2nd, 2015

4.0 Rating

February 16th, 2015

5.0 Rating

January 17th, 2015

5.0 Rating

November 17th, 2014

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