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Norman R Ruiz-Castaneda MD Patient Reviews

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Overall Review

4.7
  • 24 patient ratings
  • 1 review

Last 12 months:

5.0 (+ 0.3)

3 Patient Reviews

  • Highly Satisfied
    83%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    4%
  • Wait Time 35 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
March 13th, 2014
stay away!
Wait time
56 minutes
Spends Time with Patients
horrible experience. waited 1 hour and 40 minutes to be seen. after he came in we talked and when he found out i had not vaccinated my daughter, he asked me why. i told him my reasons, one being that some children that i personally know have gone into seizures after being given a vaccine and his response was "it happens"!! are you kidding me?? as if it's a normal thing!!! that's a stellar and caring response for an MD now, isn't it?? he refused to provide care for my daughter and told me to go back to my previous doctor. he then just got up and walked out on me. very rude, unprofessional, careless, cold and unethical. if you have an opinion on your child's health, do not go to this doctor. If you want a caring doctor don't go to this doctor. please look somewhere else. there are MANY other doctors in south florida that will listen to a parent's concerns, are caring, and work with them as a team and not a dictator.
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5.0 of 5
January 4th, 2012
Great Doctor!
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ruiz Castaneda is simply an amazing pediatrician. He truly cares for his patients and has been outstanding with my 3 year old son. You can always count on a return phone call in less than 60 minutes (weekends, Holidays, anytime). He puts at ease any concern you may have about your kid's well being. Just overall a great doctor!!!!!
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5.0 of 5
August 17th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wonderful caring doctor!
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