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4.5
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537

Total Reviews

57

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Average Wait: 21 minutes
Ease of Appointment:
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Average Wait: 21 minutes
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by Autumn Hickenlooper on May 7th, 2015

Dr. Hong is compassionate, knowledgable and works with you until she finds a solution. She is the best psychiatrist I have ever had.

Mar 25th, 2015

Basic knowledge and basic skills.

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find another doctor. do not go here show details find another doctor. do not go here
by james on Jan 27th, 2015

honesty this lady couldn't care less about how you feel. instead of trying to help you, she'll tell you something along the lines of "suck it up because that's life." my first visit she prescribed me medicine that lasted me quite a while. when i came back to her for more she acted like i was lying about how i feel and it was beyond rude. she made it seem like i shouldn't be feeling the way i do and that it's not okay. she doesn't believe anything you tell her and she is not comforting at all. i left there feeling very uncomfortable. she is supposed to HELP people who feel a certain way but instead acts like its the worlds biggest chore to see you. not only is she not good at what she does but her staff is rude and takes their sweet time doing things that should be done right away. that building is full of people who could care less about you. please find someone different than Ok Ro Hong because she will not help you let alone even act like she wants to. total waste of money.

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We love Dr. Hong show details We love Dr. Hong
Nov 24th, 2014

Dr. Hong has been working with my children for quite a few years now. Over the years, I have heard complaints about Dr. Hong; but I never have experienced what others are saying. She is sweet, caring, generous with her time, has a great sense of humor and does a great job of handling tough situations. Her pharmacology knowledge seems to be current and she always weighs the various factors when prescribing meds. We have had some EXTREMELY challenging situations which Dr. Hong has walked through with us. Personally, I think good psychiatrists are hard to come by. We've stuck with her for probably 8 years and will continue to work with her.

Nov 6th, 2014 on patientfusion.com

Dr. Hong immediately put me at ease as soon as I met her, she was direct and open;friendly and comforting. She did not rush and let me get everything I needed to say out before she asked further questiosns. Unfortunately she is not with in my network :(

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Nov 3rd, 2014 on patientfusion.com

Dr. Hong made me feel at ease during my new patient appointment. She asked questions and took the time I needed to address my concerns. I would most definitely recommend her to my friends or colleagues who indicate they need help from a psychiatrist.

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Oct 20th, 2014 on patientfusion.com

The doctor did not take my work in a few things I will be surprised if I stay with her although I will see how my next appointment goes and I will base my decision upon that

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Oct 16th, 2014 on patientfusion.com

Dr. Hong has always been professional, patient and caring. She reviews all the issues that might be connected with treatment. She is very knowledgable

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Oct 6th, 2014 on patientfusion.com

This was an in-office visit so bedside manner did not apply.

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Sep 22nd, 2014 on patientfusion.com

None

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Sep 18th, 2014 on patientfusion.com

She seemed preoccupied either trying to type notes into the laptop or thinking of what she was going to say next. Never asked me for all of my prescription/non-rx drugs - leaves me wondering how safe I am in her hands.

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Sep 15th, 2014 on patientfusion.com

Chronically late, though I'm the 1st scheduled appt of the day. While compassionate, very abrupt in ending our sessions. Lack of confidentiality; I overheard the conversation between Dr. & patient from the waiting room. Not a welcoming environment.

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Sep 11th, 2014 on patientfusion.com

Dr. Hong is wonderful and I would highly recommend her. She is thoughtful and very caring. Very professional but down to earth and realistic.

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Terrible Terrible Dr!!! show details Terrible Terrible Dr!!!
Sep 11th, 2014

I see that it's been a few years since anyone has made any comments about Dr. Hong. And it's sad that 2 out of the 3 comments on here are negative. However, it doesn't surprise me at all. My mom suffers from manic depression and has been seeing Dr. Hong for over 20 years. And I never felt that Dr. Hong is a good fit for my mother. But mom seems to feel comfortable with her and doesn't like change and never really wanted to find a new dr. Until today. Recently she stopped prescribing one of her medications that she had been on for years. Everyone and their goldfish knows that you can't abruptly stop someone from taking a highly additive medication. They need to be weaned off. But Dr. Hong doesn't seem to understand that. I called her to address the concern that I had regarding the action that she took and basically wanted to know why she made that decision. I also wanted to let her know that I was concerned for my mom because since she stopped taking the meds she has not been in the right framed of mind. But the conversation didn't go anywhere. When I addressed my concerns of my mother to her and asked Hong what her reason for not prescribing it to her anymore, she lashed back with: your mother is on other medications that I did not approve of. Ok this is a concern on my part and because my mom is under my care I need to know what exactly did Hong mean by this and needed to know how did my mom get these so called meds that she isn't prescribing. So I asked her what you mean she’s on meds that you haven’t prescribed. She got super attitudy with me and yelled at the top of her lungs and said are you trying to start an argument with me? I was completely taken back and said uh nooo you just told me something that I am now concerned about and I need to know more information on what you just told me. And this crazy dr. who needs who own head dr. started yelling again at the top of her lungs and kept telling me that if I were really concerned with my mom's well-being I should just bring her in to see her. And kept yelling and talking over me. Finally when the crazy lady decided to stop yelling, I told her I don't know why you're yelling at the top of your lungs. But I called the "emergency number" that you have listed for a reason. And that reason is because I'm concerned and needed to address it to you. Seeing that you're getting super defensive I will end the conversation by saying that you're a terrible Dr and I'm firing you from being my mom’s dr. I'm sorry but if I can't have a normal conversation with this woman who's been my mom's Dr for over 20 YEARS!!!! Then there's a problem. I do not recommend her at all. As others have said she doesn't follow up with her patients and every time my mom calls she tells my mom you need to come in you need to come in. Why so that my mom can be charged 300 and the bill not be submitted to her insurance. I smell fraud! And her staff that's a whole other issue in itself!

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Aug 28th, 2014 on patientfusion.com

Seems like all they care about is the $. Keep getting the run around on why my insurance didn't submit a payment to them. Well duh! You never submitted any invoices to my insurance company. This was after 3 times at the office. Beware! Very shady business

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Aug 21st, 2014 on patientfusion.com

I have known Dr Hong for many years. She has gotten me through some tough times. She has been wonderful with my daughter who struggled with loss, anxiety and depression at a very young age.

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Aug 19th, 2014 on patientfusion.com

Dr Hong is excellent..

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Aug 15th, 2014 on patientfusion.com

Dr. Hong has been my Dr. for years, and I would be lost without her, she is caring and concerned about her patients, I hope we have many more years together!

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Aug 8th, 2014 on patientfusion.com

Very polite and knowledgeable. Works with you to meet mutual goal.

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Jul 28th, 2014 on patientfusion.com

I have been seeing Dr. Hong since Jan of 2011... I've had ups & downs, but Dr. Hong has helped me a long the way... It's a friendly, courteous, clean facility... I never have a problem scheduling an appointment.... Thanks for everything Dr. Hong...

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Jul 23rd, 2014 on patientfusion.com

As usual, Dr. Hong is caring and efficient.

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Jul 9th, 2014 on patientfusion.com

She took the time to discuss issues with me, not just prescribe medication. She also listened to my concerns.

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Jul 7th, 2014 on patientfusion.com

Great!

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Jul 6th, 2014 on patientfusion.com

Dr. Hong was very thorough in evaluating my entire medical condition. Very helpful and informative. Thanks!

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Jul 4th, 2014 on patientfusion.com

Dr. Hong has helped me through my rough patches and is always taking care of me. She shows care and compassion.

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Jul 2nd, 2014 on patientfusion.com

Thank you, Dr. Hong, for your usual, excellent and helpful, time with me Monday.

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Jun 30th, 2014 on patientfusion.com

The March 23 appointment was fine. However, my appointment scheduled for 10:15 am CDT on 6/23 was canceled without notice - I only found out when I arrived at the office.

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Jun 30th, 2014 on patientfusion.com

My visit was great!

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Jun 30th, 2014 on patientfusion.com

She's really wonderful. I recommend her to anyone. She goes above and beyond. I see her for Bipolar 2.

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Jun 28th, 2014 on patientfusion.com

I don't want to submit a review. If I'm unhappy with my doctor I will change doctors. I think this is intrusive of the doctor patient relationship.

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Jun 26th, 2014 on patientfusion.com

Dr.hong is wonderful. She is very understanding and caring. She has a great sense of humor and knows how to lighten the mood when that is appropriate. I' ve never wanted to go to a psychiatrist but now I really see how helpful she is and I will always go!

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Jun 26th, 2014 on patientfusion.com

Great doctor. Easy to talk to and easy to follow.

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Jun 26th, 2014 on patientfusion.com

Never asked about ME or how I was doing. Just spent an extra co pay for her to call in the same precription to another pharmacy. Left her 4 messages and never returned any of my phone calls. Waste of time for sure.

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Jun 24th, 2014 on patientfusion.com

Dr. Hong has been extremely helpful and has provided me with a lot of knowledge. I plan on continuing to see her.

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Jun 24th, 2014 on patientfusion.com

Dr. OK Ro Hong is what doctors use to be they had a genuine care and concern back in the day. She listens to you instead of ok this is what wrong next person type of doctor that we have today she is the help that i needed thank you for saving my life.

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Jun 22nd, 2014 on patientfusion.com

I love Dr. Hong. From day one I felt very at ease talking with her. She has an extremely calming effect on you. I would recommend her to anyone ... and I have.

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Jun 21st, 2014 on patientfusion.com

Good appointment, Dr. Hong was very nice and accommodating. She is also knowledgeable.

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Jun 20th, 2014 on patientfusion.com

Very good

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Jun 17th, 2014 on patientfusion.com

Excellent

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Jun 12th, 2014 on patientfusion.com

I have seen Dr. Hong for over five years. She really works with you in finding the right meds if you need them and follow ups on concerns. She listens and is compassionate.

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May 28th, 2014 on patientfusion.com

She was very knowledgeable but sometimes didn't listen in lieu of asking more questions

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May 15th, 2014 on patientfusion.com

Dr. Hong has given me important insights in my problems of stress and anxiety.

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May 12th, 2014 on patientfusion.com

Took the time to listen which is a welcome change from some other doctors.

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May 3rd, 2014 on patientfusion.com

Excellent

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Apr 17th, 2014 on patientfusion.com

1st visit being there bit late due to getting through busy traffic. main concern was addressed and provided one of solution.

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Apr 13th, 2014 on patientfusion.com

Offers adequate medical advice But is chronically late with her schedule appointments

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Apr 13th, 2014 on patientfusion.com

Dr. Hong has been my Dr. for many years, and she has always been professional and compassionate. She has handled my conditions very well, and I would recommend her to any of my friends. She is well respected in the health care world around here, great!

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Apr 10th, 2014 on patientfusion.com

Been seeing her for 20 years now, need I say more?....

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Apr 6th, 2014 on patientfusion.com

Good people skills, cares about you as a person an wants you to get better

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Mar 31st, 2014 on patientfusion.com

Dr Hong and her staff have always provided me with the best of care. Keep up the good work.

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Mar 22nd, 2014 on patientfusion.com

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Mar 11th, 2014 on patientfusion.com

excellent patient care

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Feb 14th, 2014 on patientfusion.com

Dr.Hong is great! Very understanding and helpful! Always trying different medical options and helps you in the best ways! She will listen to your concerns and needs and accommodate to you!

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Feb 9th, 2014 on patientfusion.com

this Dr. is very of her patients!

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Kindness, Dignity & Respect show details Kindness, Dignity & Respect
by Paul Andrew Agronomoff on Mar 11th, 2013

Dr. Hong, 1..Is a skilled, caring physician. 2. She is a credit to the medical profession & a personification, of the Hippocratic oath. 3. She carries herself, with dignity, always showing sincere care & respect for hurting patients. She is a steller example of the dignity of the Korean people. She is blessed and is a blessing to all her patients. Sincerely and with deep gratitude, Paul A. Agronomoff

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Dangerously inaccurate diagnosis show details Dangerously inaccurate diagnosis
Sep 16th, 2012

Failed to be interested enough or follow up on patient to deal with patient's violent outbursts. HER NEGLIGENCE CAUSED REAL HARM TO OTHERS. WOULD AVOID THIS DOCTOR AT ALL COSTS. OVER 100 COMPLAINTS HAVE BEEN FILED AGAINST HER.

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Sad excuse for a psych show details Sad excuse for a psych
Feb 6th, 2012

I wish I had never met this cruel & unprofessional excuse for a medical professional. She & her staff are some of the coldest & rudest people Ive ever encountered & are in the wrong line of work. A good psychiatrist makes an effort to listen & shows at least some semblance of compassion. Three months ago when I saw this particular doctor for my clinical depression, which had first been diagnosed many years ago, I found her to be on the callous side to say the least. She kept asking me the same questionsrepeating herself absent-mindedlywas arrogant with a very condescending tone. Ok Hong lacks professional ethics & showed no concern for me, a new patient, though I was clearly not feeling my best & in need of treatment for this legitimate medical condition. It is not easy for many to seek out help for their depression in the first place, not to mention the social stigma still existing with regard to mental illness of any kind. I certainly didnt get a sense of hope after that visit, which I did have with the doctors Ive seen in the past. In addition, they are trying to charge me the full amount for the visit, bypassing our excellent insurance coverage. I received a ludicrous bill for $300 for just a half an hour of this spiteful doctors timeoutrageous!! The person answering the phone claimed to accept my insurance, Blue Cross/Blue Shield, when I called to make the appointment, however, neither she nor her unprofessional staff followed through with our insurance carrier as they promised to. They claim there is a problem with the deductible, when we know for a fact the deductible was taken care of prior to that first (& last) visit.When I walked into her office for that first & last visit, her rude teenage receptionist added insult to injury by asking me if I had been drinking just because I was crying. Hello? I was there for the treatment of depression! No decent human being who works in a doctors office should expect a person walking in seeking help for depression to be happy as lark..., much less someone who should be trained in that capacitybut clearly wasnt. As I was observing others check in while waiting to see Ok Ro, I observed this young receptionist went out of her way to make me & other patients feel even worse than they did prior to walking in the door. Her staff should have plenty of experience with people who have been cryingthat is one of the more obvious telltale signs of depression--one does not need the credentials of M.D. to know that. This girl looked & acted like she just got out of Detention.Thank goodness I received a referral from my Internist to a wonderful psychiatrist since then. My Dr. was able to help me find a kind, considerate & extremely knowledgeable psych close to my home. Even though its a man & I prefer, as a woman, to have female doctors, after Ok Hong, who is a female, I no longer go by that policy. My new psych Dr. is kind & caring & has helped me a great deal. My family & I are happy, healthy, back on track & doing great. We are also expecting a new addition to our family in September. I wish the best of luck to all of you! Steer clear of money-grubbing phoneys like Ok Ro Hong. She should have her medical license taken away for treating people who are clearly in need of care & compassion so appallingly.

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