Dr. Olajide Masha MD Patient Reviews

Overall Review

2.7
  • 6 patient ratings
  • 3 comments

Last 12 months:

1.0 (-1.7)

3 Patient Reviews

  • Highly Satisfied
    17%
  • Satisfied
    33%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 56 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
September 17th, 2016
No good.
I think this man is a quack as is his staff. He prescribed my son 2 different types of annti depressants and he ended up dying. The drugs that he was taking was just putting him in a deeper depression. I don't have anything good to say about this man.
Was this review helpful? Yes No

1.0 of 5
July 20th, 2015
Bad assistant works their
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Marsha assistant is un professional. She does not return call, emails until she feels like it, days latter. My experience has been terrible only with the office staff. They need customer service training real bad.
Was this review helpful? Yes No

1.0 of 5
December 11th, 2013
Review of Kinghaven Counseling Office (Houston and New Braunfels)
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
While Dr. Masha is a compassionate caregiver who spends time with patients, his office Kinghaven Counseling is extremely disorganized and unhelpful. Our appointments for my son with the New Braunfels office routinely ran 4-5 hours behind the appointment time. When our insurance needed a pre-auth form the first time, it took over 2 1/2 weeks to get someone from the Houston office to return my call and the form to the insurance company. The second time they needed an auth form (insurance change), we were unable to get a response for over 3 weeks and finally switched providers. Another time we showed up for our appointment to learn the doctor was not coming in that day. The office did not call to cancel our appointment or to reschedule. I mentioned these issues to Dr Masha and while he apologized, he made it clear that he is not responsible for any of the office practices. The New Braunfels office also had problems with posting co-pays and taking phone calls. Overall my son's care is too important for us to deal with such an unresponsive and disorganized office. I recommend looking elsewhere.
Was this review helpful? Yes No

Nearby Doctors

Dr. Olajide Masha, MD is similar to these 3 Doctors near Houston, TX.

Doctor

Dr. Jack Alpert

4.8 of 5

Doctor

Dr. Ramiro Hernandez

be the first to rate this Doctor

Doctor

Dr. Miguel Pappolla

38 years experience

4.0 of 5