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Olivia A Galvan MD Patient Reviews

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Overall Review

4.3
  • 13 patient ratings
  • 7 comments

Last 12 months:

5.0 (+ 0.7)

7 Patient Reviews

  • Highly Satisfied
    69%
  • Satisfied
    15%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    8%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 40 minutes

Showing 1 - 7 reviews

5.0 of 5
January 1st, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Love her
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5.0 of 5
February 25th, 2014
Dr. Galvan
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She is the best! She gives so much time to each appt. that my only complaint is the lobby wait time! When she is with you - she gives you her undivided attention. So easy to talk to.
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4.0 of 5
July 23rd, 2012
Love doctor, bad office staff
Wait time
30 minutes
I absolutely LOVE Dr. GalvanBUT the receptionist/office staff are very poor in scheduling appointments, picking up the phone and calling back. It has taken me at least 3-5 times calling in a one hour span on a few different occasions for her to just pick up the phone. This makes scheduling/getting a hold of the doctor extremely difficult and frustrating. I recommend the doctor but have had a problem with office staff/receptionist almost every time I wanted an appointment.
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5.0 of 5
October 25th, 2011
Love Dr. Olivia Galvan but........
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
her staff is in need of being replaced. Especially her receptionist! That woman can NOT keep things straight or in order. She is a scatter brain and very annoying. You do end up waiting for 45 min. to one and a half hours to see Dr. Galvan but that is because she is taking the time to spend with each patient, listening to them and helping them. She is very knowledgeable and helpful. Dr. Olivia Galvan cares. But once again, she needs to replace her staff. Especially the receptionist and one of her nurses.
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2.0 of 5
April 25th, 2011
Great Doctor Lousy Staff
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Olivia Galvan is great. Her new staff is not. They cannot draw blood like her old nurse was able to and I left there Friday with bruises on my hands and arm and no blood. Of course it was all my fault according to them. The receptionist, when I sent an email to complain about this and asked to talk directly to the doctor, called me herself. So I know my complaints never reached the Doctor. She is sneaky and opinionated and does not listen. I cringed every time she answers the phone. So I would recommend this doctor as long as you need minimal contact with the staff.
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5.0 of 5
October 28th, 2010
BEST DOCTOR YOU WILL EVER FIND!
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Galvan is the most accurate & caring doctor I have ever seen. She spends the amount of time necessary with every patient, answering every question and covering all options. If you want an excellent doctor who truly cares about your well-being, you do not mind waiting a few extra minutes. Tired of two minute appointments with nothing more than a prescription? Try Dr. Galvan. You will receive the most outstanding care available.
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1.0 of 5
April 14th, 2010
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
You need help hire someone that will be able to take the pressure off you shoulders when you don't feel like doing your job.....I sit in the lobby and hear nothing but Complaints about you and how your patients will be looking elsewhere for another doctor
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