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Dr. Olivia Lermand Is this you?
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Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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1 Rating with 1 Comment

1.0 Rating

October 13th, 2009

I always felt weird with Dr. Lermand, but I figured it was me, I was uncomfortable with a new OB/GYN, and I was seeing her for infertility issues.Dr. Lermand chose to do the wrong procedure, then mis-diagnosed my condition. The day I was supposed to have exploratory surgery, there was a delay (an emergency case took the operating room we were scheduled to use). She asked me if I would re-schedule the surgery and I did not want to. As a result, she did not do the complete surgery she said she would. She told me later that it was unnecessary (a misdiagnosis) but I believe it was because it would have taken too long and she was annoyed.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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